You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include beauty salon on the ground floor.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Lowestoft.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 160cm (5ft 3in).

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 8m (8yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the fitness suite and reception area.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

Collapse all Expand all

• Comments View
  • There is a barrier and turnstile to the right of the reception desk to enter the pool and fitness suite.
  • There is a wider barrier for wheelchair users and pushchairs measuring 100cm in width.
  • The barriers opens automatically away from you and is activated by a membership card or reception.
  • There are turnstiles to the left and right of the wide barrier which measure 50cm in width.
  • The turnstiles are activated by a membership card or reception.
  • There is another wider barrier to the far right for school and groups which can be used by wheelchair users.

You are on Eating and Drinking (The Source). Skip to the next section.

Eating and Drinking (The Source)

• The following information is for the café.
• The café is located to the left as you enter.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 12m (13yd 4in) from the main entrance.
• The distance between the floor and the lowest table is 42cm (1ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the rear of the foyer.
• The lift is a platform lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 28m (30yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There are steps into the swimming pool.
• There are 5 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

Collapse all Expand all

• Access to Fitness Suite View
  • The fitness suite is located to the rear of the foyer.
  • The fitness suite is 30m (33yd) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are heavy.
  • The opening is 160cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is in house.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • The fitness suite is split between the ground and first floor.

You are on Changing Places. Skip to the next section.

Changing Places

Collapse all Expand all

• Location and access View
  • The facility is located to the rear of the foyer.
  • The facility is approximately 25m (27yd 1ft) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The dimensions of the facility are 300cm x 400cm (9ft 10in x 13ft 1in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
  • The sling is attached to the hoist by hook.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 130cm (4ft 3in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided for the toilet.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are not available at the wash basin.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile, pictorial and Braille signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
  • This accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 140cm x 220cm (4ft 7in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • There is a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing rooms are located to the rear of the foyer.
• The accessible changing room is 20m (22yd) from the main entrance.
• The accessible changing room is 8m (26ft 3in) from the swimming pool.
• The accessible changing room is 10m (32ft 10in) from the reception desk.
• The dimensions of the accessible changing room are 250cm x 250cm (8ft 2in x 8ft 2in).
• The facilities available in the accessible changing room are a wheel in shower and handrails.
• There is level access to the changing room.

Collapse all Expand all

• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the adapted changing room.
  • The height of the baby change table once extended is 109cm (3ft 6in).
  • Inside the venue, there is level access to the baby change facility.

You are on Toilet with Adaptations (Wet Side). Skip to the next section.

Toilet with Adaptations (Wet Side)

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • The accessible toilet is 20m (22yd) from the main entrance.
  • The accessible toilet is located within the adapted changing room.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The dimensions of the accessible toilet are 250cm x 250cm (8ft 2in x 8ft 2in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 79cm (2ft 7in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.

You are on Toilet with Adaptations (Dry Side). Skip to the next section.

Toilet with Adaptations (Dry Side)

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 25m (27yd) from the main entrance.
  • The accessible toilet is located to the rear of the foyer.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 250cm x 260cm (8ft 2in x 8ft 6in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 76cm (2ft 6in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the adapted toilet.
  • The height of the baby change table once extended is 74cm (2ft 5in).
  • Inside the venue, there is level access to the baby change facility.

You are on Toilet with Adaptations (Gym). Skip to the next section.

Toilet with Adaptations (Gym)

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile, Braille and pictorial signage on or near the toilet door.
  • The accessible toilet is 10m (32ft 10in) from the lift.
  • The accessible toilet is located on the first floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is not a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 155cm x 205cm (5ft 1in x 6ft 9in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 76cm (2ft 6in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.
• Comments View
  • There is an identical male adapted toilet located to the left of the female adapted toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter from the main entrance.
  • The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Standard Changing Room (Unisex Wet Side Changing Area). Skip to the next section.

Standard Changing Room (Unisex Wet Side Changing Area)

• There are standard changing rooms available.
• The standard changing room is 18m (20yd) from the main entrance.
• The standard changing room is 13m (14yd) from the reception desk.
• The standard changing room is 6m (19ft 8in) from the swimming pool.
• The standard changing rooms are located to the rear of the foyer.
• There is level access to the standard changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.