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Orwell Lady River Trips

Orwell Quay Wet Dock, Ipswich , Suffolk, IP3 0FS

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Access Guide

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Introduction

  • There are 3 different trips available.
  • Afternoon tea must be pre-booked.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Ipswich.

Parking (Duke Street)

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Duke Street.
    • The car park is located Duke Street (river front).
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Approach from Car Park to Quayside

  • The approach from the car park to quay side is level in most places, unless you access the quay between the large wooden plant troughs were there is a small steep tarmac ramp.
  • The distance between the troughs is 130- 160cm.
  • There is a café and several seating areas along the quay.
  • There is a sign post for the river trips.

Access from Quayside to Boat

  • The gangway to access the boat may vary from being level to steep depending on the water levels in the dock.
  • The width of the gang way is 75cm.
  • There are rope handrails on both sides of the gangway.
  • There are members of staff to give assistance if required.

Seating - Upper and Lower Deck

  • The flooring on the upper deck may be slippery when wet.
  • There is bench seating on both sides, facing forward.
  • The seating on the lower deck is along both sides.
  • The flooring on the lower deck is carpet tiles.

Level Change (Top Deck to Lower Deck)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear of the boat.
  • There is/are 11 step(s) to the area/service.
  • The lighting levels at the step(s) are low to moderate.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Eating and Drinking (Bar)

  • The following information is for the café/bar.
  • The café/bar is located on the lower deck.
  • The bar does not serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • All chairs are permanently fixed.
  • No chairs have armrests.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.