You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a library, learning centre and a customer service point.

You are on Opening Times (Library). Skip to the next section.

Opening Times (Library)

• Monday 09:30 - 17:00.
• Tuesday 09:30 - 17:00.
• Wednesday 09:30 - 17:00.
• Thursday 09:30 - 19:00.
• Friday 09:30 - 17:00.
• Saturday 10:00 - 14:00.
• Sunday Closed.

You are on Opening Times (Customer Service Centre). Skip to the next section.

Opening Times (Customer Service Centre)

• Monday Closed.
• Tuesday 13:30 - 17:00.
• Tuesday 09:30 - 13:00.
• Wednesday Closed.
• Thursday Closed.
• Friday 13:30 - 17:00.
• Friday 09:30 - 13:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chester-le-Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Station Road.
  • The car park is located in Station Road.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 138cm (4ft 6in).

Collapse all Expand all

• Comments View
  • This entrance gives direct access from the street to level 0 of the building.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located at the rear of the building.
• There is level access into the venue.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 143cm (4ft 8in).

Collapse all Expand all

• Comments View
  • This entrance gives direct access from the car park to level -1.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are -1, 0 and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are 0 and 1.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter via the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are -1, 0 and 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 6m (6yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 94cm x 137cm (3ft 1in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low.

You are on Outside Access (Library and Learning Centre Entrance). Skip to the next section.

Outside Access (Library and Learning Centre Entrance)

• This information is for the entrance located on the first floor, to the left as you exit the lift.
• There is level access into the venue.
• Level access is via lift.
• The main door(s) open(s) automatically (away from you).
• The door(s) is / are double.
• The width of the door opening is 149cm (4ft 11in).

Collapse all Expand all

• Comments View
  • There are security barriers immediately beyond the entrance.
  • The width between the security barriers is 93cm.

You are on Reception (Customer Service Centre Desk). Skip to the next section.

Reception (Customer Service Centre Desk)

• The desk/counter is 5m (5yd 1ft) from the library entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

Collapse all Expand all

• Comments View
  • There is seating near the desk.
  • Some of the seats have armrests.

You are on Reception (Library). Skip to the next section.

Reception (Library)

• The desk/counter is 6m (6yd 1ft) from the library entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large rollerball mouse, height adjustable table and height adjustable chair is / are available.
• Other computer auxiliary aids include Windows Magnifier, Scanner with zoom facility.
• Equipment available for people with a visual impairment includes magnifyer sheets.

Collapse all Expand all

• Comments View
  • There is a self-service issue and return machine available (shown in photogaph 6).
  • The height to the scanner is 77cm.
  • The height to the top of the screen is 148cm.

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the library entrance.
  • This accessible toilet is located along the staff corridor, to the right as you enter the library.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 149cm x 182cm (4ft 11in x 5ft 12in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 84cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste, clinical waste, sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • Please contact a member of staff to access the accessible toilet.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the corridor to the right as you enter the library.
  • The female and male toilets are approximately 5m (5yd 1ft) from the library entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• Home visits / services are available.

Collapse all Expand all

• Comments View
  • Home visits are via the ‘Books at Home’ service.
  • Access to Wi-Fi is available.