Skip to main content
The new name for DisabledGo

Search for accessible places to go

Ross Care Mobility

The Bridges Shopping Centre Roof Top Car Park, Upper Market Square, Sunderland, Tyne & Wear, SR1 3DR

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • The venue is located next to the roof top car park at the Bridges Shopping Centre.
  • For access details to the shopping centre, please see the separate guide.

Location

  • The venue is located within The Bridges Shopping Centre.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Sunderland.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday 11:00 - 17:00.

Parking

  • For parking details, please see the separate Bridges Shopping Centre car park guides.

Outside Access (Main Entrance)

  • This information is for the entrance located next to the rooftop car park entrance 1.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 97cm (3ft 2in).

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Comments View
    • Hire charges are;
    • Option 1 - Only £20.00 per year for unlimited use (just 0.38p per week).
    • Option 2 - £2.00 per month.
    • Then only 0.50p an hour for a wheelchair and £1.00 an hour for a scooter or powerchair.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • Please refer to the Bridges Shopping Centre guide for information on toilet facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.
  • Comments View
    • HIRE CHARGES
    • Option 1 - Only £20.00 per year for unlimited use (just 0.38p per week).
    • Option 2 - Or £2.00 per month.
    • Then only 0.50p an hour for a wheelchair and £1.00 an hour for a scooter or powerchair.

Related Access Guides