Access Guide
Introduction
- The venue is located on the first floor of the Galleries Shopping Centre.
- For access details to the shopping centre, please see the separate guide.
Opening Times
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday 10:00 - 16:00.
Location
- The venue is located within Galleries Shopping Centre.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sunderland.
- The nearest Metro Station is South Hylton.
Parking
- For parking details please refer to the Galleries Shopping Centre West Car Park and the Galleries Shopping Centre East Car Park guides.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on the first floor of the shopping centre.
- There is step-free access at this entrance, via lift.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 70cm.
Outside Access (Side Entrance)
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Entrance
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- This information is for the entrance located on the first floor of the shopping centre, next to the stairs.
- There is step-free access at this entrance, via lift.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 74cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- The lighting levels are good.
Eating and Drinking
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 42cm (1ft 5in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- There is additional seating available outside of the side entrance.
Toilet with Adaptations
- Accessible toilet facilities are not available.
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Comments
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- Please refer to the Galleries Shopping Centre guide for information on toilet facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- Please refer to the Galleries Shopping Centre guide for information on toilet facilities.
Additional Info
- A bowl of water can be provided for an assistance dog.
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Comments
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- Access to Wi-Fi is available via TheGalleriesWiFi.