You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include an art gallery, halls and rooms for hire, a theatre, and a cafe bar.
• Services / facilities within the grounds include units for hire, an art workshop, and a courtyard.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chester-le-Street.

You are on Opening Times (Arts Centre). Skip to the next section.

Opening Times (Arts Centre)

• Monday 09:30 - 17:00.
• Tuesday 09:30 - 22:00.
• Wednesday 09:30 - 21:00.
• Thursday 09:30 - 22:00.
• Friday 09:30 - 17:00.
• Saturday 09:30 - 17:00.
• Sunday Closed.

Collapse all Expand all

• Comments View
  • Opening times on Friday, Saturday and Sundays may vary depending on events at the centre.

You are on Opening Times (The Courtyard Cafe Bar). Skip to the next section.

Opening Times (The Courtyard Cafe Bar)

• Monday 10:00 - 23:00.
• Tuesday 10:00 - 23:00.
• Wednesday 10:00 - 23:00.
• Thursday 10:00 - 23:00.
• Friday 10:00 - 00:00.
• Saturday 10:00 - 00:00.
• Sunday 10:00 - 23:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 302cm x 485cm (9ft 11in x 15ft 11in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (away from you).
• The door(s) is / are double.
• The width of the door opening is 149cm (4ft 11in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 62cm (2ft).

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the entrance, to the left.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 106cm (3ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located beyond the entrance, to the left.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.
• The ramp/slope does bypass the step(s).

You are on Reception (Reception and Box Office). Skip to the next section.

Reception (Reception and Box Office)

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

Collapse all Expand all

• Comments View
  • There is an additional identical counter at the right hand side of the reception and box office (shown in photograph 3).
  • There is seating opposite the additional counter.
  • The seating is sofas with armrests.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the cafe / bar, and in the gallery and rooms during some events and exhibitions.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

You are on Gallery. Skip to the next section.

Gallery

• The gallery is located ahead as you enter the building, beyond the reception and box office.
• The gallery has moveable walls and the layout varies depending on the exhibition.
• There are seating areas next to the main gallery area.
• Some of the seats have armrests.
• There are children's seats with armrests.
• The seating areas have tables.
• The height of the lowest table is 59cm.
• The height of the highest table is 70cm.

You are on Level Change (The Granary). Skip to the next section.

Level Change (The Granary)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you enter from the main entrance.
• There is/are 14 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (The Granary). Skip to the next section.

Lift (The Granary)

• There is a lift for public use.
• The lift is located to the right as you enter from the main entrance.
• The lift is a chair stair lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 6m (6yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Level Change (Theatre, Cafe and Toilets). Skip to the next section.

Level Change (Theatre, Cafe and Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the rear left of the gallery as you enter from the main entrance.
• The ramp/slope is easy.
• The width of the ramp/slope is 98cm (3ft 3in).

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located at the front of the theatre.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• Companions sit in the row behind the designated seating.
• It is 17m (18yd 1ft) from the designated seating area to the nearest accessible toilet.
• There is a hearing assistance system.
• The hearing system is a fixed loop.
• Staff are trained to use the hearing system.
• A deposit is not required for the sound enhancement system.
• The rows suitable for hearing loops are all rows.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • Level access to the theatre is available on request.
  • Level access is via a staff only area of the building.
  • Wheelchairs and patrons with mobility issues are escorted to the designated seating by a member of staff.
  • Audio description may be available depending on the performance.
  • Relaxed performances are available from time to time.
  • Please contact the centre for more information about audio description and relaxed performances.
  • Free carers tickets are available.

You are on Level Change (Theatre). Skip to the next section.

Level Change (Theatre)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the rear of the building, leading to the theatre upper entrance.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

Collapse all Expand all

• Comments View
  • The steps can be avoided by asking a member of staff to escort the patron.

You are on Dressing Room. Skip to the next section.

Dressing Room

• The dressing room is located opposite the theatre, off the accessible entrance area.
• The dressing room is 14m from the main entrance.
• There are chairs and a table in the dressing room.
• Some of the chairs have armrests.
• The height of the table is 62cm.
• There are sinks and large mirrors.
• The height to the sinks is 78cm.
• The height of the space under the work surface is 59cm.

You are on Outside Access (The Courtyard Cafe Bar Entrance). Skip to the next section.

Outside Access (The Courtyard Cafe Bar Entrance)

• This information is for the entrance located to the rear right of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 87cm (2ft 10in).

You are on Level Change (The Courtyard Cafe Bar Entrance). Skip to the next section.

Level Change (The Courtyard Cafe Bar Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left and right as you face the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 122cm (4ft).

You are on Eating and Drinking (The Courtyard Cafe Bar). Skip to the next section.

Eating and Drinking (The Courtyard Cafe Bar)

• The following information is for the café/bar.
• The café/bar is located at the rear right of the building.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the courtyard cafe bar entrance.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a modern bar menu.

You are on Outside Access (Art Workshop Entrance). Skip to the next section.

Outside Access (Art Workshop Entrance)

• This information is for the entrance located in the courtyard, opposite the rear entrance.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 105cm (3ft 5in).

You are on Level Change (Art Workshop Entrance). Skip to the next section.

Level Change (Art Workshop Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 110cm (3ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Art Workshop. Skip to the next section.

Art Workshop

• There are tables and chairs in the art workshop.
• The height of the lowest table is 62cm.
• The height of the highest table is 94cm.
• The height of the majority of the tables is 68cm.
• The chairs do not have armrests.
• There is a large sink immediately ahead as you enter the workshop.
• The taps are separate twist / turn.
• The height of the large sink is 83cm.
• There is a standard sink at the rear of the building to the left as you enter.
• The taps are twist / turn mixer.
• The height of the standard sink is 96cm.

You are on Accessible Toilet (Low Barn). Skip to the next section.

Accessible Toilet (Low Barn)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • This accessible toilet is located to the left hand side of the building, through Low Barn.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 145cm x 182cm (4ft 9in x 5ft 12in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 76cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 123cm (4ft).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 10in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Accessible Toilet (Theatre and Cafe). Skip to the next section.

Accessible Toilet (Theatre and Cafe)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • This accessible toilet is located to the rear of the building.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 170cm x 198cm (5ft 7in x 6ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 63cm.
  • The lateral transfer space on the right is 76cm.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 107cm (3ft 6in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 99cm (3ft 3in).
• Comments View
  • The dropdown rail is on the left as you face the toilet.
  • The flush is on the right as you face the toilet.

You are on Standard Toilet(s) (Theatre and Cafe). Skip to the next section.

Standard Toilet(s) (Theatre and Cafe)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the rear of the building.
  • The female and male toilets are approximately 21m (22yd 2ft) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • There are additional standard female and male toilets in the Low Barn.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass surrounding the building.