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Arts Centre Washington

Biddick Lane, Fatfield, Washington, Tyne & Wear, NE38 8AB

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Access Guide

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Introduction

  • Services / facilities within the building include an art gallery, halls and rooms for hire, a theatre, and a cafe bar.
  • Services / facilities within the grounds include units for hire, an art workshop, and a courtyard.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chester-le-Street.

Opening Times (Arts Centre)

  • Monday 09:30 - 17:00.
  • Tuesday 09:30 - 22:00.
  • Wednesday 09:30 - 21:00.
  • Thursday 09:30 - 22:00.
  • Friday 09:30 - 17:00.
  • Saturday 09:30 - 17:00.
  • Sunday Closed.
  • Comments View
    • Opening times on Friday, Saturday and Sundays may vary depending on events at the centre.

Opening Times (The Courtyard Cafe Bar)

  • Monday 10:00 - 23:00.
  • Tuesday 10:00 - 23:00.
  • Wednesday 10:00 - 23:00.
  • Thursday 10:00 - 23:00.
  • Friday 10:00 - 00:00.
  • Saturday 10:00 - 00:00.
  • Sunday 10:00 - 23:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 302cm x 485cm (9ft 11in x 15ft 11in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 149cm (4ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 62cm (2ft).

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located beyond the entrance, to the left.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp/slope is 106cm (3ft 6in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located beyond the entrance, to the left.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • The ramp/slope does bypass the step(s).

Reception (Reception and Box Office)

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is an additional identical counter at the right hand side of the reception and box office (shown in photograph 3).
    • There is seating opposite the additional counter.
    • The seating is sofas with armrests.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the cafe / bar, and in the gallery and rooms during some events and exhibitions.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Gallery

  • The gallery is located ahead as you enter the building, beyond the reception and box office.
  • The gallery has moveable walls and the layout varies depending on the exhibition.
  • There are seating areas next to the main gallery area.
  • Some of the seats have armrests.
  • There are children's seats with armrests.
  • The seating areas have tables.
  • The height of the lowest table is 59cm.
  • The height of the highest table is 70cm.

Level Change (The Granary)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you enter from the main entrance.
  • There is/are 14 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (The Granary)

  • There is a lift for public use.
  • The lift is located to the right as you enter from the main entrance.
  • The lift is a chair stair lift.
  • The floors which are accessible by this lift are G, 1.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Theatre, Cafe and Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the rear left of the gallery as you enter from the main entrance.
  • The ramp/slope is easy.
  • The width of the ramp/slope is 98cm (3ft 3in).

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located at the front of the theatre.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit in the row behind the designated seating.
  • It is 17m (18yd 1ft) from the designated seating area to the nearest accessible toilet.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • The rows suitable for hearing loops are all rows.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • Level access to the theatre is available on request.
    • Level access is via a staff only area of the building.
    • Wheelchairs and patrons with mobility issues are escorted to the designated seating by a member of staff.
    • Audio description may be available depending on the performance.
    • Relaxed performances are available from time to time.
    • Please contact the centre for more information about audio description and relaxed performances.
    • Free carers tickets are available.

Level Change (Theatre)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear of the building, leading to the theatre upper entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The steps can be avoided by asking a member of staff to escort the patron.

Dressing Room

  • The dressing room is located opposite the theatre, off the accessible entrance area.
  • The dressing room is 14m from the main entrance.
  • There are chairs and a table in the dressing room.
  • Some of the chairs have armrests.
  • The height of the table is 62cm.
  • There are sinks and large mirrors.
  • The height to the sinks is 78cm.
  • The height of the space under the work surface is 59cm.

Outside Access (The Courtyard Cafe Bar Entrance)

  • This information is for the entrance located to the rear right of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 87cm (2ft 10in).

Level Change (The Courtyard Cafe Bar Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left and right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 122cm (4ft).

Eating and Drinking (The Courtyard Cafe Bar)

  • The following information is for the café/bar.
  • The café/bar is located at the rear right of the building.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the courtyard cafe bar entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a modern bar menu.

Outside Access (Art Workshop Entrance)

  • This information is for the entrance located in the courtyard, opposite the rear entrance.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 105cm (3ft 5in).

Level Change (Art Workshop Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 110cm (3ft 7in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).

Art Workshop

  • There are tables and chairs in the art workshop.
  • The height of the lowest table is 62cm.
  • The height of the highest table is 94cm.
  • The height of the majority of the tables is 68cm.
  • The chairs do not have armrests.
  • There is a large sink immediately ahead as you enter the workshop.
  • The taps are separate twist / turn.
  • The height of the large sink is 83cm.
  • There is a standard sink at the rear of the building to the left as you enter.
  • The taps are twist / turn mixer.
  • The height of the standard sink is 96cm.

Accessible Toilet (Low Barn)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located to the left hand side of the building, through Low Barn.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 182cm (4ft 9in x 5ft 12in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 123cm (4ft).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 86cm (2ft 10in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Accessible Toilet (Theatre and Cafe)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear of the building.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 198cm (5ft 7in x 6ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 63cm.
    • The lateral transfer space on the right is 76cm.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 99cm (3ft 3in).
  • Comments View
    • The dropdown rail is on the left as you face the toilet.
    • The flush is on the right as you face the toilet.

Standard Toilet(s) (Theatre and Cafe)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass surrounding the building.