Skip to main content

Bridges Shopping Centre - Car Park

The Bridges Shopping Centre, Green Terrace, Sunderland, Tyne & Wear, SR1 3PZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Monday 07:00 - 23:30.
  • Tuesday 07:00 - 23:30.
  • Wednesday 07:00 - 23:30.
  • Thursday 07:00 - 23:30.
  • Friday 07:00 - 23:30.
  • Saturday 07:00 - 23:30.
  • Sunday 08:00 - 23:30.

Location

  • The venue is located within The Bridges Shopping Centre.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Sunderland.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • For up to date parking information please click here.
    • The car park is located in Terrace Green.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are parent and child bays located on level 2.
    • Payment is due prior to exit using the pay stations.
    • The pay stations are located throughout the car park and are signposted.
    • The height to the top control of the pay stations is 137cm.
    • There are 2 Blue Badge bays on Level 1.
    • There are 9 Blue Badge bays on Level 2.
    • There are 9 Blue Badge bays on Level 3.
    • There are 11 Blue Badge bays on Level 4.
    • The nearest Blue Badge bay on Level 1 is 21m from the Debenhams lift lobby.
    • The furthest Blue Badge bay on Level 1 is 26m from the Debenhams lift lobby.
    • The nearest Blue Badge bays on Levels 2, 3, and 4 are 4m from the Crowland Road lift lobby.
    • The furthest Blue Badge bays on Levels 2, 3 and 4 are 20m from the Debenhams lift Lobby.

Vehicle and Pedestrian Entrance / Exit

  • The entrance / exit is located in Green Terrace.
  • There are two lanes for vehicles to enter the car park.
  • These lanes have a barrier on each side, with controls that are accessible from the drivers window to get the issued ticket for parking.
  • There are two lanes for vehicles to exit the car park.
  • These lanes have a barrier on each side, with controls that are accessible from the drivers window that you enter your paid ticket to exit.
  • There is a path to the left of the vehicle entrance which is over 150cm in width and allows access to the car park from Green Terrace.

Outside Access (Green Terrace Entrance)

  • This information is for the entrance located in Green Terrace.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • Comments View
    • The width of the entrance is 201cm.
    • There are gates on the path leading to the entrance (shown in photographs 3 and 4).
    • The gates open away from you, are double, are permanently held open and are 230cm in width.

Level Change (Green Terrace Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.
  • Comments View
    • There are bollards on the path leading to the entrance.
    • The width between the bollards is 97cm.

Outside Access (Green Terrace / Access Road Entrance)

  • This information is for the entrance located off Green Terrace, opposite the traffic lights.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).

Level Change (Green Terrace / Access Road Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you face the entrance.
  • There is/are 12 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • Comments View
    • The steps can be bypassed by staying on the lower level of Green Terrace.

Outside Access (Crowtree Road Entrance)

  • This information is for the entrance located in Crowtree Road.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).

Level Change (Crowtree Road Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Outside Access (Debenhams Level 2 Entrance)

  • This information is for the entrance located on Level 2 of the car park, leading in from the first floor of Debenhams.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 120cm (3ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 120cm (3ft 11in).

Outside Access (Debenhams Level 4 Entrance)

  • This information is for the entrance located on Level 4 of the car park, leading in from the second floor of Debenhams.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There are security barriers in front of the entrance.
    • The width between the security barriers is 146cm.
    • There is a similar entrance on Level 1 of the car park, leading in from the ground floor of Debenhams (shown in photographs 3 and 4).

Level Change (Debenhams Level 4 Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 7 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Debenhams Level 4 Entrance)

  • There is a lift for public use.
  • The lift is located to the left as you face the entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 4m (4yd 1ft) from the Debenhams level 4 entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 102cm x 138cm (3ft 4in x 4ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Debenhams Ground Floor Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Debenhams Ground Floor Entrance)

  • There is a lift for public use.
  • The lift is located to the left as you face the entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 4m (4yd 1ft) from the Debenhams ground floor entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 104cm x 140cm (3ft 5in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Reception (Security Office)

  • The desk/counter is 3m (3yd 10in) from the vehicle and Pedestrian entrance / exit.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is a bell to attract attention.
    • The height of the bell is 109cm.

Inside Access

  • There is not level access to the service(s).
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Other Floors (Crowtree Road Lobby)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (Crowtree Road Lobby)

  • There is a lift for public use.
  • The lift is located ahead as you enter the Crowtree Road entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4.
  • The lift is approximately 7m (7yd 1ft) from the Crowtree Road entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 188cm x 175cm (6ft 2in x 5ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Other Floors (Debenhams Entrance Lobby)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (Debenhams Entrance Lobby)

  • There is a lift for public use.
  • The lift is located on the left as you enter via the Debenhams entrances on levels 2 and 4.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4.
  • The lift is approximately 2m (2yd 7in) from the Debenhams entrances.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 190cm x 175cm (6ft 3in x 5ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Other Floors (Green Terrace / Access Road Entrance Lobby)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (Green Terrace / Access Road Entrance Lobby)

  • There is a lift for public use.
  • The lift is located to the right as you enter via the Green Terrace / Access Road entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4.
  • The lift is approximately 3m (3yd 10in) from the Green Terrace / Access Road entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 105cm x 205cm (3ft 5in x 6ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Debenhams Lift Lobby from Car Park)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right as you face the Debenhams lift lobby doors on levels 2 and 3.
  • The ramp/slope is easy.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • Please refer to the Bridges Shopping Centre guide for information on toilet facilities.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.

Related Access Guides