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Hetton-le-Hole Bus Station

Welfare Road, Hetton-le-Hole, Houghton-le-Spring, Tyne & Wear, DH5 9LZ

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Access Guide

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Opening Times

  • The venue is open 24hrs.

Location

  • The nearest National Rail station is Seaham.
  • The nearest Metro Station is Pallion.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • On street Blue Badge parking is located next to Tesco Express and the Logan Terrace entrance.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located next to Tesco Express and the Logan Terrace entrance.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The Blue Badge parking is marked with signs and some faded road markings and are not much bigger than the standard bays.

Welfare Road Vehicle and Pedestrian Entrance

  • The Welfare Road vehicle and pedestrian entrance is located off Park View & Houghton Road.
  • There is a path on either side of the road, with several dropped kerbs which have tactile markings.
  • The path is over 150cm in width on both sides.
  • There are no zebra / pedestrian crossings along the route.
  • The path on both sides does have some uneven sections and some easy slopes.

Access Point (Logan Terrace Pedestrian Entrance)

  • Access Point View
    • This information is for the access point located by Tesco Express.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • This is no gate at this access point.
    • The width of the entrance is 240cm.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading in front of and beyond the entrance.

Bus Station

  • The station is not staffed.
  • There is not an office to obtain help (other than the ticket office).
  • There is not a ticket office / travel centre.
  • There are 4 stands / bays.
  • The stands which have level access are A,B,C & D.
  • The bus companies operating within this station are North East.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the Logan Terrace pedestrian entrance.
    • This accessible toilet is located on the right as you enter from the Logan Terrace pedestrian entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 155cm (4ft 9in x 5ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the entrance to the facilities.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).