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Hetton-le-Hole Bus Station

Welfare Road, Hetton-le-Hole, Houghton-le-Spring, Tyne & Wear, DH5 9LZ

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Access Guide

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Introduction

  • Services / facilities within the grounds include a bus station with 4 bus stands, and a public toilet block.

Location

  • The nearest National Rail station is Seaham.
  • The nearest Metro Station is Pallion.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Hetton Bus Station car park.
    • The car park is located facing Hetton Bus Station.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The parking is free for 1 hour, with no return within 1 hour.
    • Parking rules are enforced Monday to Saturday, 8:00 to 18:00.

Opening Times

  • The venue is open 24hrs.

Access Point (Park View Right-Hand Pedestrian Entrance)

  • Access Point View
    • This information is for the access point located off Park View, to the right of the bus station.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is no gate at this access point.
  • Comments View
    • This access point is located on Park View and leads to the right side of the bus station.
    • On the approach to the bus station there are trees located within raised beds.
    • The raised beds have poor visual contrast with the surrounding paving.
    • There is a pedestrian crossing to the left side of Park View entrance.
    • This pedestrian crossing has tactile paving on both sides.

Access Point (Park View Left-Hand Pedestrian Entrance)

  • Access Point View
    • This information is for the access point located off Park View to the left of the bus station.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is no gate at this access point.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway on the junction of Park View and the bus station.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • This access point is located on Park View and leads to the left side of the bus station.
    • There is a pedestrian crossing to the right side of Park View entrance.
    • This pedestrian crossing has tactile paving on both sides.

Access Point (Logan Terrace Pedestrian Entrance)

  • Access Point View
    • This information is for the access point located to the right of Tesco Express.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is no gate at this access point.

Bus Station

  • The station is not staffed.
  • There is not an office to obtain help (other than the ticket office).
  • There is not a ticket office / travel centre.
  • There are 4 stands / bays.
  • The stands which have level access are A,B,C & D.
  • The bus companies operating within this station are North East.
  • There is not a taxi rank at the station.
  • There is not a wheelchair to borrow.

Toilet with Adaptations (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the Logan Terrace pedestrian entrance.
    • This accessible toilet is located on the right as you enter from the Logan Terrace pedestrian entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 145cm x 155cm (4ft 9in x 5ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 83cm (2ft 9in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a low colour contrast between the walls and floor.
    • The lighting levels are moderate to good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right as you enter from the Logan Terrace pedestrian entrance.
    • The female and male toilets are approximately 15m (16yd 1ft) from the Logan Terrace pedestrian entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the entrance to the facilities.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • Comments View
    • The step into the female facilities is 11cm high.
    • The step into the male facilities is 9cm high.