Access Guide
Introduction
- Services / facilities within the building include a gym, an indoor bowling green, dance studio, meeting rooms, sports hall, and a multi-purpose hall.
- Services / facilities within the grounds include 3G football pitches and a bowling green.
Opening Times
- Monday 07:30 - 21:00.
- Tuesday 07:30 - 21:00.
- Wednesday 07:30 - 21:00.
- Thursday 07:30 - 21:00.
- Friday 07:30 - 21:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chester-le-Street.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 462cm x 593cm (15ft 2in x 19ft 5in).
- The nearest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 102cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 143cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
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Comments
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- There are bollards between the car park and the entrance.
- The minimum width between the bollards is 165cm.
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 138cm.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located on the pathway leading to the entrance.
- There is/are 14 step(s).
- The step(s) is/are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
Outside Access (Spin Studio Entrance)
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Entrance
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- This information is for the entrance located to the front left of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 92cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 126cm (4ft 2in).
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Comments
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- This entrance gives direct access to the studio and avoids the level change within the building.
- This entrance can also be used to access meeting room 2, again avoiding the level change within the building.
Outside Access (Welfare Hall Entrance)
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Entrance
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- This information is for the entrance located at the left hand side of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 85cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
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Comments
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- This door is opened from inside the building, and is only open when the Welfare Hall is in use.
- Using this entrance avoids the level change within the building.
Outside Access (Primary Care Centre Entrance)
- This information is for the entrance located at the right hand side of the building, leading in from the first floor of the Primary Care Centre.
- There is level access into the venue.
- There are no doors at this entrance.
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Comments
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- The width of the opening is 369cm.
Entrance (Primary Care Centre Entrance)
- This information is for the entrance located at the right hand side of the building, leading in from the first floor of the Primary Care Centre.
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Entrance
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- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There are no doors at this entrance.
- The width of the door opening is 369cm.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Music is played in the fitness suite, studios and welfare hall.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Wheelchairs are available to borrow for use on the indoor bowling green (shown in photograph 11).
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located to the right as you enter via the main entrance.
- The fitness suite is 3m (3yd 10in) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The doors are heavy.
- The opening is 168cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes hand bikes, free weights and upper body machines.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Level Change (Indoor Bowls Green)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located along the main corridor, to the left hand side of the building as you enter via the main entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 100cm (3ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located along the main corridor, to the left hand side of the building as you enter via the main entrance.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Level Change (Welfare Hall, Meeting Rooms and Spin Studio)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the front left of the building as you enter via the main entrance.
- There is/are 7 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- These steps can be overcome by using the Spin Studio entrance or the Welfare Hall entrance.
Level Change (Welfare Hall)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the front left of the building as you enter via the main entrance, leading into the hall.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- This level change can be avoided by using the Welfare Hall entrance.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are meeting room 1 and the shared standard toilets.
Changing Places
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Location and access
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- The facility is located to the left hand side of the building as you enter via the main entrance.
- The facility is approximately 42m (45yd 2ft) from the main entrance.
- There is level access to the facility.
- The door opens inwards.
- The width of the door is 83cm (2ft 9in).
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Dimensions and features
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- The dimensions of the facility are 304cm x 489cm (9ft 12in x 16ft 1in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 171cm (5ft 7in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 183cm (6ft).
- The transfer space on the right as you face the toilet is 86cm (2ft 10in).
- Wall mounted grab rails are not available.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is not available.
- It is out of reach (higher than 10cm (4") from the floor).
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Comments
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- A keycode is required to access the changing place.
- Please ask a member of staff for access to the changing place.
Accessible Shower (Changing Place)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the changing place.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; drop down rails on both sides, and an emergency alarm.
- There is level access to the services from the accessible shower facilities.
Toilet with Adaptations (Female Changing Room)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 38m (41yd 1ft) from the main entrance.
- This accessible toilet is located within the standard female changing room.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 152cm x 174cm (4ft 12in x 5ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 101cm (3ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 113cm (3ft 8in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There is a similar accessible toilet within the male changing room.
Toilet with Adaptations (Welfare Hall)
- Accessible toilet facilities are available.
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Location and Access
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- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the Welfare Hall entrance.
- This accessible toilet is located on the left between the first and second set of doors at the entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 145cm x 216cm (4ft 9in x 7ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 101cm (3ft 4in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Changing Room (Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 35m (38yd 10in) from the main entrance.
- The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 30m (32yd 2ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located to the left hand side of the building.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
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Comments
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- There is a similar male changing room in the same area, 45m from the main entrance.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the standard female changing room.
- The female toilet(s) is/are approximately 35m (38yd 10in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the standard male changing room.
- The male toilet(s) is/are approximately 45m (49yd 8in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the landing of the stairs, to the front left of the building.
- The shared toilet(s) is/are approximately 1m (3ft 3in) from the stairs landing.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard female changing room.
- The height of the baby change table once extended is 92cm (3ft).
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Comments
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- The standard toilets in the female changing room are shown in photographs 1 and 2.
- The shared toilet is shown in photographs 3 and 4.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass surrounding the building.
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Comments
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- Access to Wi-Fi is available.