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Poetic License

Roker Terrace, Sunderland, Tyne and Wear, SR6 9ND

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Access Guide

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Introduction

Opening Times

  • Monday 11:00 - 23:00.
  • Tuesday 11:00 - 23:00.
  • Wednesday 11:00 - 23:00.
  • Thursday 11:00 - 23:00.
  • Friday 11:00 - 01:00.
  • Saturday 11:00 - 01:00.
  • Sunday 12:00 - 22:30.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Nexus Metro.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 270cm x 590cm (8ft 10in x 19ft 4in).
    • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is also a car park to the rear of the venue.
    • The rear car park does not have any Blue Badge parking bays.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 106cm (3ft 6in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There is a single door to the front left of the building. (3rd photograph).
    • This door opens towards you, is single, heavy and 75cm wide.
    • There is a shallow step in front of this door with no handrail.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from the car park to the entrance.
  • The ramp/slope is easy.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 9 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located at the left side of the hotel as you face it.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 99cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the side entrance.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the foot of the ramp.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The handrail only covers the top half of the ramp.

Internal Entrance

  • This entrance is 23m from the accessible entrance of the hotel and is located in the reception area.
  • The doors opens towards you, are held open and 84cm wide.
  • There is not level access to this entrance.
  • There is an easy, portable ramp located to the left of the hotel reception desk.
  • The width of the ramp is 73cm.
  • There are also 2 medium steps located to the left of the hotel reception desk.
  • The steps are clearly marked with a handrail going up to the right.
  • There are a further 2 medium steps to the right of the ramp.
  • These steps have handrails to both sides.
  • The steps are clearly marked.
  • The portable ramp can be used to overcome these steps.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • The lighting levels are medium.
  • Comments View
    • There are steps within the venue leading to further seating.
    • The number of steps vary from 2 to 3.
    • These steps are medium with no handrails.

Eating and Drinking

  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 26m (28yd 1ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 110cm (3ft 7in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • The standard height for tables is 73cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are not welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Outdoor Area

  • There are tables, fixed bench seating and chairs with armrests at the front of the venue.
  • There are 7 clearly marked, medium steps with handrails to access this area.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text signage on or near the toilet door.
    • This accessible toilet is approximately 37m (40yd 1ft) from the accessible entrance.
    • This accessible toilet is located to the right of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 165cm x 175cm (5ft 5in x 5ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 53cm (1ft 9in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).
  • Comments View
    • The baby chnage unit is moveable.
    • The height of the hot water function at the sink is 106cm.

Standard Toilet(s)

  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the rear of the venue.
    • The female toilet(s) is/are approximately 44m (48yd 4in) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the rear of the venue.
    • The male toilet(s) is/are approximately 44m (48yd 4in) from the accessible entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.
  • Access to Standard Female and Male Toilet(s) View
    • Inside the venue, there is not level access to the female and male toilets.

Level Change (Standard Male Toilet)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the door.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the rear car park area.