You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Best Western Roker Hotel and Function Suite, Let There Be Crumbs and The Italian Farmhouse.
• Related link Best Western Roker Hotel.
• Https://www.accessable.co.uk/sunderland-city-council/access-guides/best-western-roker-hotel
• Related link Best Western Roker Hotel - Function Suite.
• Https://www.accessable.co.uk/sunderland-city-council/access-guides/best-western-roker-hotel-function-suite
• Related link The Italian Farmhouse.
• Https://www.accessable.co.uk/sunderland-city-council/access-guides/italian-farmhouse

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Sunderland.
• The nearest Metro Station is Nexus Metro.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 11:00 - 23:00.
• Tuesday 11:00 - 23:00.
• Wednesday 11:00 - 23:00.
• Thursday 11:00 - 23:00.
• Friday 11:00 - 01:00.
• Saturday 11:00 - 01:00.
• Sunday 12:00 - 22:30.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 270cm x 590cm (8ft 10in x 19ft 4in).
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is also a car park to the rear of the venue.
  • The rear car park does not have any Blue Badge parking bays.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 106cm (3ft 6in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).
• Comments View
  • There is a single door to the front left of the building. (3rd photograph).
  • This door opens towards you, is single, heavy and 75cm wide.
  • There is a shallow step in front of this door with no handrail.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading from the car park to the entrance.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 9 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does not bypass the step(s).

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

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• Entrance View
  • This information is for the entrance located at the left side of the hotel as you face it.
  • There is ramped/sloped and stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 99cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.
• Ramp/Slope View
  • The ramp/slope is located to the right of the side entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located at the foot of the ramp.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • The handrail only covers the top half of the ramp.

You are on Internal Entrance. Skip to the next section.

Internal Entrance

• This entrance is 23m from the accessible entrance of the hotel and is located in the reception area.
• The doors opens towards you, are held open and 84cm wide.
• There is not level access to this entrance.
• There is an easy, portable ramp located to the left of the hotel reception desk.
• The width of the ramp is 73cm.
• There are also 2 medium steps located to the left of the hotel reception desk.
• The steps are clearly marked with a handrail going up to the right.
• There are a further 2 medium steps to the right of the ramp.
• These steps have handrails to both sides.
• The steps are clearly marked.
• The portable ramp can be used to overcome these steps.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• The lighting levels are medium.

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• Comments View
  • There are steps within the venue leading to further seating.
  • The number of steps vary from 2 to 3.
  • These steps are medium with no handrails.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 26m (28yd 1ft) from the accessible entrance.
• The distance between the floor and the lowest table is 110cm (3ft 7in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The standard height for tables is 73cm.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are not welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Outdoor Area. Skip to the next section.

Outdoor Area

• There are tables, fixed bench seating and chairs with armrests at the front of the venue.
• There are 7 clearly marked, medium steps with handrails to access this area.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text signage on or near the toilet door.
  • This accessible toilet is approximately 37m (40yd 1ft) from the accessible entrance.
  • This accessible toilet is located to the right of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 165cm x 175cm (5ft 5in x 5ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and clinical waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 53cm (1ft 9in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 87cm (2ft 10in).
• Comments View
  • The baby chnage unit is moveable.
  • The height of the hot water function at the sink is 106cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the rear of the venue.
  • The female toilet(s) is/are approximately 44m (48yd 4in) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the rear of the venue.
  • The male toilet(s) is/are approximately 44m (48yd 4in) from the accessible entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels are medium.
• Access to Standard Female and Male Toilet(s) View
  • Inside the venue, there is not level access to the female and male toilets.

You are on Level Change (Standard Male Toilet). Skip to the next section.

Level Change (Standard Male Toilet)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the door.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the rear car park area.

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• Comments View
  • Access to Wi-Fi is available.