Access Guide
Opening Times
- Reception is staffed 24 hours per day.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sunderland.
- The nearest Metro Station is South Hylton.
Parking
- The venue does have its own car park.
- Parking is free for all users.
-
Venue Car Park
View
- The car park is located in front of the building.
- The car park type is open air/surface.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 363cm x 598cm (11ft 11in x 19ft 7in).
- The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 86cm (2ft 10in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 86cm (2ft 10in).
-
Comments
View
- The bell is on the door frame of the second set of doors.
- There are bollards on the path leading to the entrance.
- The minimum width between the bollards is 138cm.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
The Wessington Internal Entrance
- This information is for the entrance located at the left hand side of the hotel, leading in from The Wessington.
- There is level access into the venue.
- The door opens towards you (pull).
- The door is single.
- The door is permanently held open.
- The width of the door opening is 71cm (2ft 4in).
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the reception area.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Room
-
General Information
View
- There are 89 rooms in total.
- There are 39 standard ground floor rooms.
- There are 45 standard rooms on other floors.
-
Accessible Rooms
View
- There are accessible ensuite facilities.
- There is / are 5 room(s) which has / have accessible ensuite facilities.
- There is / are 1 adjoining room(s) available for carers.
-
Location and Access
View
- The accessible room viewed is 99m (108yd 10in) from the main entrance.
- There is level access from an accessible entrance.
- No accessible rooms are located in a separate building from the main hotel.
-
Accessible Room
View
- The room number or room name viewed was 33.
- The width of the door is 87cm (2ft 10in).
- The height of the bed is 56cm (1ft 10in).
- The measurement between the bed base and floor is 6cm (2in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- It is a push button style alarm.
- An adjoining room is available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
-
Accessible Ensuite
View
- The width of the door to the ensuite is 83cm (2ft 9in).
- The door opens by sliding.
- The door weight is heavy.
- The door is locked by a (no lock).
- The dimensions of the accessible ensuite are 262cm x 246cm (8ft 7in x 8ft 1in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 166cm (5ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 76cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm available in the ensuite.
- Disposal facilities are available.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
-
Wheel In Shower
View
- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- The shower seat is flip-down.
- The flip-down or fixed seat height is 58cm (1ft 11in).
- There are handrails available.
-
Signage, colour contrast and lighting in accessible rooms
View
- There is pictorial signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal hotel room door and wall is good.
- The colour contrast between the external ensuite door and wall is good.
- Lighting levels are medium.
-
Colour contrast and lighting in accessible ensuite
View
- The colour contrast between the internal ensuite door and wall is good.
- The colour contrast between the walls and floor in the ensuite is fair.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are medium.
-
Auxiliary Aids - General
View
- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) vibrating pillow(s) and Teletext/subtitles.
- Vibrating fire alarms are available from reception.
- The hotel does not provide other auxiliary aids for people with mobility impairments.
- The number of accessible rooms with baths is 3.
- The number of accessible rooms with wheel in showers is 2.
-
Ground Floor Standard Rooms
View
- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are available.
-
Standard Rooms on Other Floors
View
- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
-
Other
View
- The area(s)/service(s) on the floors which are not accessible is/are additional standard rooms.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the grounds surrounding the building.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
Related Access Guides
- To view other AccessAble access guides that are related to this one please use the links below.
- The Wessington link (new tab) - click here.