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Ross Care Mobility

The Bridges Shopping Centre Roof Top Car Park, Upper Market Square, Sunderland, Tyne & Wear, SR1 3DR

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Access Guide

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Introduction

  • The venue is located next to the roof top car park at the Bridges Shopping Centre.
  • For access details to the shopping centre, please see the separate guide.

Location

  • The venue is located within The Bridges Shopping Centre.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Sunderland.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday 11:00 - 17:00.

Parking

  • For parking details, please see the separate Bridges Shopping Centre car park guides.

Outside Access (Main Entrance)

  • This information is for the entrance located next to the rooftop car park entrance 1.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 97cm (3ft 2in).

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Comments View
    • Hire charges are;
    • Option 1 - Only £20.00 per year for unlimited use (just 0.38p per week).
    • Option 2 - £2.00 per month.
    • Then only 0.50p an hour for a wheelchair and £1.00 an hour for a scooter or powerchair.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • Please refer to the Bridges Shopping Centre guide for information on toilet facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.
  • Comments View
    • HIRE CHARGES
    • Option 1 - Only £20.00 per year for unlimited use (just 0.38p per week).
    • Option 2 - Or £2.00 per month.
    • Then only 0.50p an hour for a wheelchair and £1.00 an hour for a scooter or powerchair.

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