You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Sunderland.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in Station Road, at the junction with Alston Road.
  • The car park type is open air/surface.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 22m (24yd 2in) from the platform 1 entrance.
  • The furthest Blue Badge bay is 28m (30yd 1ft) from the platform 1 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Disabled Passenger Information for Metro. Skip to the next section.

Disabled Passenger Information for Metro

• The trains have a space on each carriage for wheelchair users, which are clearly marked with the wheelchair symbol by the train doors.
• Station platforms are approximately the same height as train floors, however the exact gap varies from station to station.
• Standard wheelchairs and powered wheelchairs up to a maximum width of 700mm and length of 1200mm are permitted on Metro trains.
• Powered mobility scooters may not be used anywhere on Metro because of their design, difficulty in manoeuvring and unsuitability for use at stations,
• on platforms and on trains.
• Lighter scooters may be folded and carried on board trains.
• Call or text 0191 203 3666
• Email [email protected].

You are on Outside Access (Platform 1 Entrance). Skip to the next section.

Outside Access (Platform 1 Entrance)

• This information is for the entrance located in Station Road.
• There is not level access into the venue.
• There are no doors at this entrance.

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• Comments View
  • The width of the entrance is 280cm.

You are on Level Change (Platform 1 Entrance). Skip to the next section.

Level Change (Platform 1 Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the ramp/slope.

You are on Lift (Platform 1 Lift). Skip to the next section.

Lift (Platform 1 Lift)

• There is a lift for public use.
• The lift is located on the left as you enter from the platform 1 entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, LG.
• The lift is approximately 13m (14yd 8in) from the platform 1 entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 180cm x 155cm (5ft 11in x 5ft 1in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Outside Access (Platform 2 Entrance). Skip to the next section.

Outside Access (Platform 2 Entrance)

• This information is for the entrance located in Station Road.
• There is not level access into the venue.
• There are no doors at this entrance.

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• Comments View
  • The width of the entrance is 285cm.

You are on Level Change (Platform 2 Entrance). Skip to the next section.

Level Change (Platform 2 Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the approach to the entrance and beyond.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a lift to access this area/service.
• The lift does not bypass the ramp/slope.

You are on Lift (Platform 2 Lift). Skip to the next section.

Lift (Platform 2 Lift)

• There is a lift for public use.
• The lift is located on the right as you enter from the platform 2 entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, LG.
• The lift is approximately 13m (14yd 8in) from the platform 2 entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 180cm x 155cm (5ft 11in x 5ft 1in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on The Platforms. Skip to the next section.

The Platforms

• The platforms have several ticket machines and help points which have built in hearing loops.
• The platforms have several smart card readers for passenger using prepaid Metro Cards.

You are on Train Station. Skip to the next section.

Train Station

• The station is not staffed.
• There is not a ticket office.
• The train companies operating from within this station are Tyne and Wear Metro Nexus.
• The train companies that operate within this station include:.
• Please click here for access information for Tyne and Wear Metro Nexus.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) accessed by lift is / are 1 and 2.
• The platform(s) accessed by ramp / slope is / are 1 and 2.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1 and 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
• Comments View
  • For up to date train times please click here.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.