Access Guide
Introduction
- Services / facilities within the building include a swimming pool, squash courts, trampoline hall, sports hall, gym, exercise studios, and cafe.
Opening Times
- Monday 06:30 - 21:00.
- Tuesday 06:30 - 21:00.
- Wednesday 06:30 - 21:00.
- Thursday 06:30 - 21:00.
- Friday 06:30 - 21:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chester-le-Street.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the front right of the building.
- The car park type is open air/surface.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 356cm x 597cm (11ft 8in x 19ft 7in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 187cm (6ft 2in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 181cm (5ft 11in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located either side as you face the entrance.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- There are security barriers to the right of the reception desk.
- The width of the standard barriers is 52cm.
- The height of the card scanner is 77cm.
- The width of the wide barrier is 101cm.
- The wide barrier is operated by staff.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Low level coloured lighting is used in the spin studio during virtual classes (shown in photograph 8).
Eating and Drinking (The Cafe)
- The following information is for the café.
- The café is located at the front left of the building.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 7m (7yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 41cm (1ft 4in).
- The distance between the floor and the highest table is 67cm (2ft 2in).
- The standard height for tables is 67cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- There is a children's soft play area at the rear left of the cafe (shown in photograph 8).
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are steps into the swimming pool.
- The steps do have handrails.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There are 6 steps to enter the shallow pool with handrail on the right (shown in photograph 5).
- There are 5 steps to enter the main pool with handrails on both sides (shown in photograph 6).
Sauna and Steam Room
- There is a sauna and steam room to the rear right of the village change.
- There is low level seating with armrests in the sauna and steam room area.
- There is a standard shower with handrail on the right in the sauna and steam room area.
- The height of the seats in the sauna and steam room is 47cm.
- There is an upper level of seating which is 92cm.
Other Floors
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Steps
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- The floors which are accessible by stairs are -1, 0, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the rear of the building, along the main corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are -1, 0, 1.
- The lift is approximately 29m (31yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 107cm x 137cm (3ft 6in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor, to the left as you exit the lift.
- The fitness suite is 13m (14yd 8in) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The doors are heavy.
- The opening is 84cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes hand bikes, upper body machines, and free weights.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- The door is double with one locked leaf.
- There are security barriers immediately beyond the entrance.
- The width of the standard barrier is 51cm.
- The height of the card scanner is 77cm.
- The width of the wide barrier is 99cm.
Changing Places
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Location and access
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- The facility is located on the ground floor, to the left hand side of the village change.
- The facility is approximately 37m (40yd 1ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The width of the door is 88cm (2ft 11in).
- The dimensions of the facility are 399cm x 250cm (13ft 1in x 8ft 2in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 178cm (5ft 10in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 83cm (2ft 9in).
- The transfer space on the right as you face the toilet is 282cm (9ft 3in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
Accessible Shower (Village Change)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located on the ground floor, to the rear left of the village change.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; drop down rails on both sides, and a fully functional emergency alarm.
- There is level access to the services from the accessible shower facilities.
Toilet with Adaptations (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial, tactile and Braille signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located on the left hand side of the main corridor, just beyond the reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 151cm x 215cm (4ft 11in x 7ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin, non-infectious waste, sanitary and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 102cm (3ft 4in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 109cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
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Comments
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- There is a similar facility adjacent with the transfer space on the right.
Toilet with Adaptations (Village Change)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial, tactile and Braille signage on or near the toilet door.
- This accessible toilet is approximately 33m (36yd 3in) from the main entrance.
- This accessible toilet is located on the ground floor, to the right hand side of the village change.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 250cm x 240cm (8ft 2in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 180cm (5ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 109cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Shower (Village Change Accessible Toilet)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; drop down rails on both sides.
- There is level access to the services from the accessible shower facilities.
Toilet with Adaptations (First Floor)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is Braille, pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- This accessible toilet is located on the first floor, to the right as you exit the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 257cm x 210cm (8ft 5in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 189cm (6ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 111cm (3ft 8in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Shower (First Floor)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; drop down rails on both sides, and a fully functional emergency alarm.
- There is level access to the services from the accessible shower facilities.
Standard Changing Room (Village Change)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the swiming pool.
- The standard changing room(s) surveyed is/are located to the left hand side of the main corridor, beyond the reception area.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There are family changing cubicles available with baby change units (shown in photograph 5).
- The height of the baby change when extended is 84cm.
- There are lockers designed for the use of wheelchair users available (shown in photograph 6).
Standard Changing Room (Dry Side - Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the lift.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the fitness suite.
- The standard changing room(s) surveyed is/are located on the first floor, to the right as you exit the lift.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There are similar male facilities on the first floor, opposite the lift.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the first floor, in the female dry side changing rooms.
- The female toilet(s) is/are approximately 8m (8yd 2ft) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the first floor in the male dry side changing rooms.
- The male toilet(s) is/are approximately 4m (4yd 1ft) from the lift.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the ground floor, to the right hand side of village change.
- The shared toilet(s) is/are approximately 37m (40yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
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Comments
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- The female toilets are shown in photographs 1-3.
- The village change shared toilets are shown in photographs 4-5.
- There are similar female and male standard toilets in the village change.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas surrounding the building.
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Comments
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- Access to Wi-Fi is available.