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Café

City Campus, Park Lane, Sunderland, SR1 3NX

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Access Guide

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Useful Information (City Campus and all Departments)

Summary (City Campus and all Departments)

  • Building View
    • Services / Facilities within the building include; hair and beauty services and training salons, a bistro and training kitchens, motor vehicle and construction, a learning resource centre, Student Services and a Café.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on floor 3 in the front left and front right corridors.
      -On floor 2 in the left corridor just before the lift, in the front right corridor facing the salons, and in the rear right corridor approximately halfway along on the right.
      -On floor 1 at the left side of the building in the Careers Guidance area.
    • Accessible toilet facilities with an accessible shower are located on floor 0, halfway along the corridor on the right.
    • Female standard toilet facilities are located on floor 3 in the front corridor, the front left corridor and the front right corridor.
      -On floor 2 in the front left corridor, in the front right corridor and in the rear right corridor.
      -On floor 1 at the left side of the building in the careers guidance area.
      -On floor 0 halfway along the corridor.
    • Male standard toilet facilities are located on floor 3 in the front corridor, the front left corridor and the front right corridor.
      -On floor 2 in the front left corridor, in the front right corridor and in the rear right corridor.
      -On floor 1 at the left side of the building in the careers guidance area.
      -On floor 0 halfway along the corridor.
    • Accessible changing facilities are located on floor 1 in the Beauty foyer.
    • Standard changing facilities are located on floor 1 in the Beauty foyer.

Getting Here (City Campus and all Departments)

  • By Road View
    • The City Campus is located in Sunderland Town Centre on Park Lane.
      It can be reached via the A690, A183 and A1231.
      The A1M is 5.8 miles away and approximately 15 minutes drive.
      Leave the A1m at junction 64 and follow the A1231 into the city centre.
      At the roundabout with the junction for the A690 and the A1231, take the first left onto Park Lane.
      The college is just around the left-hand bend, on the right.
    • There is no site campus or building parking available.
      The nearest public car park is the Civic Centre Car Park, located on Park Lane.
  • By Bus View
  • By Train View
  • By Metro View
    • The nearest Metro station is Sunderland Park Lane Interchange.
    • The metro station is located within the Sunderland Park Lane bus interchange facing the City Centre campus.
      There is a Metro every 20 minutes to Newcastle and the surrounding areas.
    • For more information please click here (opens new tab).

Building Parking (City Campus and all Departments)

  • The building does not have its own dedicated parking.

Approach (Main Entrance City Campus - Floor 2)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outside Access (Main Entrance City Campus - Floor 2)

  • Entrance View
    • This information is for the entrance located at the front of the building on Park Lane.
    • This entrance gives access to floor 2.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Welcome to City Campus'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 126cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 130cm.
    • There is a slope with a very easy incline.

Approach (Rear Courtyard Entrance City Campus - Rear of Floor 1)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • There is step-free access on the approach.

Outside Access (Rear Courtyard Entrance City Campus - Rear of Floor 1)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • This entrance gives access to floor 1.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 120cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 93cm.
    • There are fixed barriers at this entrance.
    • The minimum width between the fixed barriers is 163cm.
    • There is a left entrance and a right entrance.
      The entrance surveyed was the left.
      The right entrance is identical and shown in photographs 5 to 7.
      There are other doors similar to the second set of doors within the courtyard to enter the building, as shown in photograph 8.
  • Comments View
    • The entrance surveyed only has 1 fixed barrier.
    • The other similar entrances have 2 fixed barriers with a width of 118cm.

Getting Around (City Campus)

  • Access View
    • There is step-free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is stone, laminate and carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench seating and also a mixture of single seats with and without armrests at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is a hearing assistance system in the communal areas of the building.
    • The system is a portable loop.
    • The portable hearing loops are located in the security office.
    • The hearing assistance system is available only on request.
    • Staff are not trained to use the hearing system.
    • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • There are thresholds in some corridor doorways creating a slightly uneven surface, as shown in photographs 11 and 12.

Other Floors (Front Near Left Staircase)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located at the front of the near left corridor, on the right.
    • The stairs are approximately 15m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Rear Left Staircase)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located in the first corridor at the left side of the building, at the rear and on the left.
    • The stairs are approximately 45m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 0, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift (Front Left Lift)

  • The lift is located in the first corridor on the left.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1, 2, 3.
  • The weight limit for the lift is 1000.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 156cm x 140cm (5ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • The lift is operated by a key card.
    • The height of the key card reader is 115cm.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Courtyard Entrance)

  • Entrance View
    • This information is for the entrance located in The Courtyard, at the rear of the City Campus.
    • This entrance gives access to the Café.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 94cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a slope with a very easy incline.
  • Comments View
    • There are barriers just before the entrance at a width of 118cm.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • The café is located on floor 1 to the left as you exit the front left lift.
    • There is step-free access, via lift, to the café.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 86cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 71cm.
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and high stools.
    • The type of flooring in this area is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Comments View
    • There is a drinks vending machine and the height of the drinks dispensing tray (lowest part of the dispenser) is 49cm.
    • The height of the coin slot (highest part of the machine) is 123cm.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located on floor 0 of the main campus building.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on floor 0 of the main campus building.