You are on Summary. Skip to the next section.

Summary

• This is a clinic property.
• Services on the ground floor include: mental health support for older persons (over 65+).

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the North take the Guildford and Godalming Bypass/A3.
    Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd.
    Continue onto The Crossways, then onto The Drive.
    Take a left onto Farnham Rd/A31 and the hospital will be on the right.
    From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right .
  • The car park consists of an open air, tarmac surfaced with some Blue Badge bays.
• By Bus View
  • The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away.
    The bus services to this stop include 8, 18, 46 and 65.
    Other services are by carlonelimited.co.uk and stagecoachbus.com.
• By Train View
  • The nearest Train station is in Guildford.
    Which is a 6 minute taxi ride from the Hospital or a 8 minute walk along public footpaths.
• Useful Links View
  • The following link is for Arriva Bus services.
  • To view the web page described above click here (opens in new tab).
  • The following link is for South Western Railway services.
  • To view the web page described above click here (opens in new tab).
  • The following link is for Southern Railway.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the main entrance.
  • The car park is to the rear of the Farnham Road building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
  • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 31m (33yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
• Comments View
  • There are two blue badge bays which are to the rear of the Farnham Road building seen in photo 4,5 and 6 size 457x285, these would be mainly used for the Laurals.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance Details View
  • This information is for the entrance located in front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 131cm (4ft 4in).
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 120cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left of the main entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 124cm.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the right of the main entrance.
  • There is/are 7 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Outside Access (To the rear of the Farnham Road entrance). Skip to the next section.

Outside Access (To the rear of the Farnham Road entrance)

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• Entrance Details View
  • This information is for the entrance located rear of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 105cm (3ft 5in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 133cm (4ft 4in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Comments View
  • This is an alternative entrance to the rear of the Farnham Road entrance, there are 2 Blue Badge bays approximately 18 meters away from the entrance.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Getting To (The Larches). Skip to the next section.

Getting To (The Larches)

• The Larches is/are located on the ground floor via the Farnham Road entrance.
• Access to the Larches is via the Farnham Road entrance.
• Enter via the ground floor Farnham Road entrance and bear left through the double doors. Continue along the corridor and the entrance to the Larches is directly ahead.
• There is step free access to the Larches.
• The Larches is approximately 14m from the Farnham Road entrance.
• There is a/are manual, heavy, double door(s) between the Farnham Road entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Entrance (Farnham Road entrance). Skip to the next section.

Entrance (Farnham Road entrance)

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• Entrance Details View
  • This information is for the entrance located on the ground floor via the Farnham Road entrance.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 122cm (4ft).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 138cm (4ft 6in).
  • There is a door release button when exiting.
  • The height of the door release button is 136cm (4ft 6in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 142cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access once inside.
• There is a hearing assistance system.
• The hearing assistance system is available only on request.
• The system is a portable loop.
• Staff are trained to use the hearing system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• Some pictorial signage is available.
• Dementia friendly signage is provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are varied.

You are on Level Change (Inside access). Skip to the next section.

Level Change (Inside access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the main corridor.
• The ramp/slope is slight.
• The lighting levels at the ramp/slope are moderate to good.

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• Comments View
  • There is a slope in the main corridor to the middle of the department.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located off the main corridor to the left.
  • The reception point is approximately 33m (36yd 3in) from the Farnham Road main entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is ramped/sloped access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • Staff are not trained to use the hearing system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Comments View
  • The reception is also an office, the reception is an office desk.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 32m from the Farnham Road entrance.
• There is not level access into the waiting room / area.
• Inside access.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Meeting Room 3). Skip to the next section.

Consultation / Treatment Room (Meeting Room 3)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Meeting Room 3.
• There is not level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located via the Farnham Road entrance go straight down the corridor and the toilet is on your right.
  • This accessible toilet is approximately 38m (41yd 1ft) from the Farnham Road entrance.
  • There is level access to this accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The dimensions of the accessible toilet are 135cm x 170cm (4ft 5in x 5ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not a lateral transfer space.
  • There is not a spatula type lever flush.
  • The tap type is sensor.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 135cm (4ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 129cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • The contrast between the internal door and wall is poor.
  • The contrast between the external door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.
• The female and male toilet facilities that were surveyed are located off the main corridor to the right.
• The female and male toilets are approximately 33m (36yd 3in) from the Farnham Road main entrance.
• Inside the venue, there is level access to the female and male toilets.
• An ambulant toilet with wall mounted grab rails is not available.
• Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Farnham Road Hospital Main Entrance link (new tab) - click here.