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Ashmount

St Ebba's, Hook Road, Epsom, Surrey, KT19 8QJ

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Access Guide

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COVID-19 Information

  • The information in this section was taken in May 2021.
  • Visits are conducted within a dedicated visitors lounge.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • Hand sanitisers are available inside the venue.
  • There is a Track and Trace system in place.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • Toilets are available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Summary

  • This is an inpatient unit property.
  • Services within the building include: social care residential services.

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • A manual wheelchair is available from the Abraham Cowley Unit and can be requested by other units for patient use within wards and units.

Getting Here

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 477cm (11ft 10in x 15ft 8in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • There is not a designated drop off point.

Opening Times

  • This service is open 24 hours.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 163cm.
  • Comments View
    • The third set of doors opens towards you and are double width, 163cm wide.
    • There is a canopy at the second set of doors.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 97cm (3ft 2in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are sofas only.
  • No chairs are permanently fixed.
  • Some tables are permanently fixed.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The room does have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Inpatient Accommodation

  • Accessible accommodation is not available in this building/area.
  • There are 7 standard ground floor rooms.
  • The door opening width for the flat/room surveyed is 75cm+.
  • The flat/room surveyed did not have an accessible bathroom.
  • There is room for a wheelchair user to manoeuvre in the flat/room surveyed.
  • The type of flooring in the flat/room surveyed is vinyl/laminate.
  • The colour contrast between the walls and floor in the flat/room surveyed is good.

Washroom (Shower and Bath)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a bath and a wash basin.
    • There is step free access to the washroom surveyed once inside the service.
    • This washroom is male.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) does not/do not have a lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 97cm (3ft 2in).
    • The dimensions of the washroom are 323cm x 270cm (10ft 7in x 8ft 10in).
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 180cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The height of the wash basin is 84cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is sensor. It is not a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 127cm.
    • There is a hand dryer.
    • The height of the hand dryer is 94cm.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head height is fixed.
    • The height of the shower head is 198cm (6ft 6in).
    • The shower control type is push.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 55cm (1ft 10in).
    • The bath is not height adjustable.
    • The bath tap type is lever. It is not a mixer tap.
    • There is not a shower over/for the bath.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.

Washroom (Shower and Adjustable Bath)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a height adjustable bath and a wash basin.
    • There is step free access to the washroom surveyed once inside the service.
    • This washroom is interchangeable between male and female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 82cm (2ft 8in).
    • The dimensions of the washroom are 327cm x 270cm (10ft 9in x 8ft 10in).
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The height of the wash basin is 82cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is sensor. It is not a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 125cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The height of the hand dryer is 94cm.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are not wall-mounted grab rails available for the shower.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 77cm (2ft 6in).
    • The bath is height adjustable.
    • The bath tap type is push button. It is a mixer tap.
    • There is not a shower over/for the bath.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.

Accessible Toilet

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The shared toilets that were surveyed are located to the right as you enter and then on the right.
  • The shared toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.