Access Guide
Summary
- This is a rehabilitation service.
- Services on the third floor include: Rooms which provide and support ECT treatments.
Getting Here (Farnham Road Hospital)
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By Road
View
- From the north take the Guildford and Godalming Bypass/A3.
Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Road.
Continue onto The Crossways, then onto The Drive.
Take a left onto Farnham Road/A31 and the hospital will be on the right.
From the south head east on the Farnham Road/A31 and keep to right, the hospital will be on the right. - The car park consists of an open air, tarmac surface with some Blue Badge bays.
- From the north take the Guildford and Godalming Bypass/A3.
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By Bus
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- The nearest bus stop is on Farnham Road in front of the hospital about 230 feet away.
The bus services to this stop include 8, 18, 46 and 65.
Other services are provided by Carlone Limited.co.uk and Stagecoach Bus.
- The nearest bus stop is on Farnham Road in front of the hospital about 230 feet away.
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By Train
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- The nearest train station is in Guildford.
The station is a 6 minute taxi ride from the hospital or an 8 minute walk along public footpaths.
- The nearest train station is in Guildford.
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Useful Links
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- The following link is for Arriva Bus services.
- To view the web page described above click here (opens in new tab).
- The following link is for South Western Railway services.
- To view the web page described above click here (opens in new tab).
- The following link is for Southern Railway.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Farnham Road Hospital)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is a/are hearing assistance system(s) available.
- Home visits services are available.
Parking (Blue Badge Holders and On Street Parking - Bray Road)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for Blue Badge holders.
- The car park is located at the front of the building off Bray Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 225cm x 465cm (7ft 5in x 15ft 3in).
- The nearest Blue Badge bay is 36m (39yd 1ft) from the main entrance - Bray Road.
- The furthest Blue Badge bay is 90m (98yd 1ft) from the main entrance - Bray Road.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Bray Road.
- There is not a designated drop off point.
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Comments
View
- The car park is barrier controlled.
- The intercom button can be reached from the car.
- The on street parking is restricted to 2 hours between 8.30 to 18.00 with no return within 1 hour.
- The width of the on street parking is 200cm.
Getting To (ECT)
- ECT is/are located on level 3.
- Access to ECT is via the main entrance - Bray Road.
- Enter via the main entrance - Bray Road and turn left towards the Wards entrance.
Once through the Wards entrance continue ahead towards the lift lobby.
Take the lift to level 3.
As you exit the lift lobby, turn right and follow the corridor down a slight slope.
The entrance to ECT is on your right hand side. - There is step free access, via lift, to ECT.
- ECT is approximately 34m from the wards lift.
- There is a/are manual, heavy, single door(s) between the wards lift and the department/service.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance - Bray Road)
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Entrance Details
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- This information is for the entrance located at the front of the building off Bray Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 105cm (3ft 5in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 133cm (4ft 4in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception (Farnham Road Hospital Reception)
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Reception
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- The reception point is located ahead from the main entrance - Bray Road.
- The reception point is approximately 5m (5yd 1ft) from the main entrance - Bray Road.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 13/05/2024.
- The hearing assistance system was not working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating only.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Entrance (Wards)
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Entrance Details
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- This information is for the entrance located on level 2, to the left from the main entrance - Bray Road.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 110cm (3ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 106cm (3ft 6in).
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
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Comments
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- A keycard is required to access this door.
- The intercom is used to exit the door.
Lift (Wards)
- There is a lift for public use.
- The lift is located ahead from the wards entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 6m (6yd 1ft) from the ward entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 1, 2, 3 and 4.
- There are manual, heavy, single doors to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 270cm (4ft 7in x 8ft 10in).
- There are separate entry and exit doors in the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls for the lift are within 88cm - 107cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors (Wards)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are 1, 2, 3 and 4.
- There are 11 steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are moderate to good.
Opening Times (ECT)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Department / Service (ECT)
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Department / Service Access
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- ECT is located on level 3.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 108cm (3ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 120cm (3ft 11in).
- There is a door release button when exiting.
- There is level access throughout the department/service.
- Staff can provide assistance with using any manual doors within the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, treatment rooms and accessible toilet facilities for everyone.
- There are 4 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on level 2 in the reception area.
Entrance (ECT Stepped Entrance)
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Entrance Details
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- This information is for the entrance located on the first floor of the old building.
- The entrance area/door is clearly signed with the name of the service/department.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 100cm (3ft 3in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 127cm (4ft 2in).
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 84cm.
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Step Details
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- The step(s) is/are located to the left of the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The step(s) is/are medium (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are moderate to good.
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Comments
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- The height of the intercom to exit the door is 101cm.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 7m from the ECT entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Prep Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Prep Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 110cm (3ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is not a chair.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 110cm (3ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is not a chair.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
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Comments
View
- This room is accessed via the prep room.
Consultation / Treatment Room (Recovery Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Recovery Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 110cm (3ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Consultation Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Consultation Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Toilet with Adaptations (A - No Lateral Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right from the ECT entrance.
- This accessible toilet is approximately 11m (12yd 1in) from the ECT entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 200cm x 190cm (6ft 7in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is not a lateral transfer space.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is high.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- There is a push button alarm in the toilet.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, pedal bin and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 72cm (2ft 4in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 129cm (4ft 3in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Accessible Shower
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- The shower does not have an unobstructed minimum 150cm x 150cm turning space.
- There is not a shower unit with a detachable shower head.
- The shower head height is fixed.
- The height of the shower head is 188cm (6ft 2in).
- There is no seat for the shower.
- There is not a vertical grab rail for the shower.
- There is not an emergency alarm for the shower.
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Comments
View
- There is a small lip to access the shower.
Toilet with Adaptations (B - No Lateral Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located to the right from the ECT entrance.
- This accessible toilet is approximately 13m (14yd 8in) from the ECT entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 210cm x 170cm (6ft 11in x 5ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is not a lateral transfer space.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail.
- The contrast between the dropdown rail(s) and wall is high.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- There is a push button alarm in the toilet.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 71cm (2ft 4in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 127cm (4ft 2in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Accessible Shower
View
- The shower does not have an unobstructed minimum 150cm x 150cm turning space.
- There is not a shower unit with a detachable shower head.
- The shower head height is fixed.
- The height of the shower head is 188cm (6ft 2in).
- There is no seat for the shower.
- There is not a vertical grab rail for the shower.
- There is not an emergency alarm for the shower.
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Comments
View
- There is a small lip to access the shower.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Farnham Road Hospital link (new tab) - click here.
- Farnham Road Hospital – Parking link (new tab) - click here.