You are on Summary. Skip to the next section.

Summary

• This is a rehabilitation service property.
• Services within the building include: a group room, therapy rooms for drug and alcohol services.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the North take the Guildford and Godalming Bypass/A3.
    Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd.
    Continue onto The Crossways, then onto The Drive.
    Take a left onto Farnham Rd/A31 and the hospital will be on the right.
    From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right .
  • The car park consists of an open air, tarmac surfaced with some Blue Badge bays.
• By Bus View
  • The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away.
    The bus services to this stop include 8, 18, 46 and 65.
    Other services are by carlonelimited.co.uk and stagecoachbus.com.
• By Train View
  • The nearest Train station is in Guildford.
    Which is a 6 minute taxi ride from the Hospital or a 8 minute walk along public footpaths.
• Useful Links View
  • The following link is for Arriva Bus services.
  • To view the web page described above click here (opens in new tab).
  • The following link is for South Western Railway services.
  • To view the web page described above click here (opens in new tab).
  • The following link is for Southern Railway.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are available.
• Home visits services are available.

You are on Parking (Lower Car Park - Blue Badge and Staff). Skip to the next section.

Parking (Lower Car Park - Blue Badge and Staff)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the side of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in).
  • The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance of the main hospital building.
  • The furthest Blue Badge bay is 44m (48yd 4in) from the main entrance of the main hospital building.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
• Comments View
  • The distance between the furthest Blue Badge bay and Laurel House is 38m.
  • The distance between the furthest Blue Badge bay and Redwood House is 35m.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance Details View
  • This information is for the entrance located in front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 100cm (3ft 3in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is a small steep ramp with no handrails from the route from the car park to the outside entrance as seen in photo 7 and 8.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the left of the main corridor.
  • The reception point is approximately 2m (2yd 7in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing system is available only on request.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats have an armrest on one side only.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not allowed in public parts of the venue.
• Wayfinding signage is available.
• Some pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are moderate to good.

You are on Consultation / Treatment Room (Group Room 1). Skip to the next section.

Consultation / Treatment Room (Group Room 1)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Group Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 79cm (2ft 7in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consulting Room). Skip to the next section.

Consultation / Treatment Room (Consulting Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located along the corridor and to the right from entering.
  • This accessible toilet is approximately 8m (8yd 2ft) from the entrance.
  • There is level access to this accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The key is not a radar key.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The door is heavy.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
  • Wall mounted grab rails are not available for the toilet.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 121cm (3ft 12in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 89cm (2ft 11in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 172cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • The contrast between the internal door and wall is fair.
  • The contrast between the external door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

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• Comments View
  • The nearest toilet is located to the main hospital entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Farnham Road Hospital Main Entrance link (new tab) - click here.