You are on Shared Section (Contact Details). Skip to the next section.

Shared Section (Contact Details)

You are on Contact Details. Skip to the next section.

Contact Details

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• Disabled Supporters View
  • The telephone number for disabled visitors is 01792 616 600.
  • The email address for disabled visitors is [email protected].
  • To view the web page for disabled visitors click here (opens in new tab).
• Ticket Sales View
  • The telephone number for ticket sales is 01792 616 600.
  • The email address for ticket sales is [email protected].
  • To view the web page for ticket sales click here (opens in new tab).
• Hospitality View
  • The telephone number for hospitality enquiries is 01792 616 628.
  • The email address for hospitality enquiries is [email protected].
  • To view the web page for hospitality click here (opens in new tab).
• Parking View
  • The telephone number for parking enquiries is 01792 616 402.
  • The email address for parking enquiries is [email protected].

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• There is an assistance dog toilet or toileting area at the stadium/near by.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.
• For home and away visitor guides please click here.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Swansea.com Stadium is located on the outskirts of Swansea. There are various routes to the stadium. If you are coming from the East/West then follow the M4 and exit at Junction 45. Follow the signs along the A4067 until you reach the stadium.
  • Swansea.com Stadium has 2 on-site car parks available; West Car Park and North Car Park.
• By Bus View
  • There is a bus stop within 150 metres of the stadium.
  • For more information on First Group buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Swansea.
  • For more information on station facilities from the National Rail website please click here (opens new tab).

You are on Car Parking and Drop-Off. Skip to the next section.

Car Parking and Drop-Off

• For more information about the car parking and drop-off point(s) please click here (opens in new tab).

You are on Outer Concourse. Skip to the next section.

Outer Concourse

• The outer concourse has a concrete surface and is step-free throughout. All stands are accessible via the outer concourse.
• On matchdays there are independent food stalls and mobile counters selling match day programmes located around the concourse. The Jacks Fan Zone is located on the concourse at the corner of the South Stand- Family Stand.
• All entrances into the stadium have step-free access.
• There are Braille and tactile maps of the stadium located on all corners of the concourse. There are bollards located across the walkway as it passes in front of the main reception entrance.
• Clear directional signage is provided on the concourse.
• There is a stadium plan/map on the concourse.
• There is a steward/member of staff available for assistance on matchdays.

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• Stand(s) View
  • For more information on the Swansea University West Stand please click here - (new tab).
  • For more information on the South Stand- Family Stand please click here - (new tab).
  • For more information on the Trade Centre Wales East Stand please click here - (new tab).
  • For more information on the North Stand - East Corner please click here - (new tab).
  • For more information on the North Stand - West Corner please click here - (new tab).
  • For more information on the North Stand – Away Supporters please click here - (new tab).
• Ticket Office(s) View
  • For more information on the ticket office(s) please click here - (new tab).
• Shop(s) View
  • For more information on the Club Shop please click here - (new tab).
• Bar(s) / Restaurant(s) View
  • For more information on the Riverside Lounge please click here - (new tab).
• Main Reception / Hospitality View
  • For more information on the Main Reception and Hospitality please click here - (new tab).
  • For more information on the Swansea Hospitality and Supporter Services please click here - (new tab).
• Additional Services View
  • For more information on the Jacks Zone please click here - (new tab).

You are on Access Point (Gate 24). Skip to the next section.

Access Point (Gate 24)

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• Access Point View
  • This information is for the access point located on the outer wall of the East Stand.
  • The access point is clearly signed.
  • There is step-free access to the access point.
  • The access point door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the access point opening is 90cm.
  • There is a/are handheld ticket reader(s) at the access point.
  • There is a steward available for assistance.
  • The nearest accessible toilet is 15m from the access point.
• Access to the Stand Concourse View
  • There is step-free access from the access point to the stand concourse.

You are on Access Point (Gate 25). Skip to the next section.

Access Point (Gate 25)

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• Access Point View
  • This information is for the access point located on the outer wall of the East Stand.
  • The access point is clearly signed.
  • There is step-free access to the access point.
  • The access point door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the access point opening is 90cm.
  • There is a/are handheld ticket reader(s) at the access point.
  • There is a steward available for assistance.
  • The nearest accessible toilet is 15m from the access point.
• Access to the Stand Concourse View
  • There is step-free access from the access point to the stand concourse.

You are on Turnstile(s) (East Stand). Skip to the next section.

Turnstile(s) (East Stand)

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• Turnstile(s) View
  • This information is for the turnstile(s) located on the outer wall of the East Stand.
  • The turnstile(s) used to access the stand is/are 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29 and 30.
  • The turnstile(s) is/are clearly signed.
  • The turnstiles are all similar.
  • The turnstile(s) surveyed was/were turnstile 20.
  • There is step-free access to the turnstile(s) surveyed.
  • The turnstile(s) opening width is 45cm.
  • There is a/are handheld ticket reader(s) at the turnstile(s) surveyed.
  • There is a steward available for assistance.
  • The turnstile(s) can be overcome by using Gates 24 and 25.
• Access to the Stand Concourse View
  • There is step-free access from the turnstile(s), to the stand concourse.

You are on Stand. Skip to the next section.

Stand

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• Stand View
  • This stand is for home supporters.
  • This stand has a dedicated access point for wheelchair users.
  • The name of the dedicated access point is Gates 24 and 25.
  • There are designated spaces for wheelchair users within this stand.
  • Designated spaces for wheelchair users are located at pitchside and on the mezzanine level.
  • Clear directional signage is not provided for the designated spaces.
  • There is designated seating for ambulant disabled people within the stand.
  • Seating for ambulant disabled people is located on Row J, which is accessed via a platform lift and has step-free access. Alternatively, additional ambulant seating can be found in Row K and Row I however, these seats are accessed by several steps.
  • There is step-free access throughout the concourse area(s).
  • The flooring in the concourse area(s) is concrete.
  • Clear directional signage is provided in the concourse area(s).
  • Background music/noise is not played in the concourse area(s).
  • The concourse area(s) is/are congested on matchdays during busy periods (before kick off, just before and during half time and at the end of matches).
  • The colour contrast between the walls and floor in the concourse area(s) is poor.
  • Lighting levels in the concourse area(s) are good.
  • There are food and drink counters situated along the concourse area(s).
  • Headsets for audio commentary can be used in this stand.
  • Headsets are collected from a DLO steward.
  • There is not a deposit charge for the use of headsets.
  • Audio commentary headsets are available and can be booked by emailing - [email protected]. Pre booking is recommended to avoid any disappointment.
• Access to the Stand Seating View
  • There is step-free access from the concourse to stand seating, via lift.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a lift for access to stand seating.
  • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
• Stand Facilities View
  • There is an/are accessible toilet(s) available within the stand.
  • Accessible toilets are located on the main concourse and the mezzanine level.
  • There are standard toilets available within the stand.
  • There are ambulant cubicles available in the standard toilets.
  • There is not a separate parent and baby room within the stand.
• Comments View
  • Ear defenders are available on request for ASD Supporters.

You are on Food and Drink (East Stand). Skip to the next section.

Food and Drink (East Stand)

• The food and drink counter(s) is/are located on the main concourse, with a low level counter at the far end.
• The food and drink counter(s) is/are clearly signed.
• There is step-free access to the food and drink counter(s).
• The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
• There is a low section at the food and drink counter(s) with a height of 76cm or below.
• There is not a clear knee recess beneath the low/lowered section(s) of the food and drink counter(s).
• There is a hearing assistance system at the food and drink counter(s).
• The hearing assistance system(s) is/are portable.
• Staff are trained to use the system.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• There is a steward available to provide assistance with ordering food and drink.
• Stewards can assist in taking food and drink to the designated seating area(s).
• For assistance with ordering food and drink or with taking food and drink to seats, disabled supporters can contact the Disability Liaison Stewards in green jackets.

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• Comments View
  • The portable hearing loop is available on request.

You are on Lift (East Stand - Lift 5). Skip to the next section.

Lift (East Stand - Lift 5)

• There is a lift for public use.
• The lift is located on the main concourse, near Access R.
• The lift is clearly visible from the entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • There is a similar lift (Lift 6) near Access S.

You are on Designated Seating Area(s). Skip to the next section.

Designated Seating Area(s)

• The designated seating areas in this stand are located at pitchside and on the mezzanine level.

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• Seating Area 1 View
  • This information is for the designated seating area located at pitchside.
  • There is step-free access to the designated seating area.
  • The designated seating area(s) is/are not clearly marked/signed.
  • The view from the seating area is good.
  • There is/are 13 designated space(s) for wheelchair users in the seating area.
  • The number of spaces for wheelchair users varies (dependent on match/event).
  • Companions sit next to the patron.
  • There is sufficient space for an assistance dog to rest.
  • There is a dedicated steward to provide assistance.
  • There is an accessible toilet close to the seating area.
• Seating Area 2 View
  • This information is for the designated seating area located on the mezzanine level.
  • There is step-free access to the designated seating area, via lift.
  • The designated seating area(s) is/are clearly marked.
  • The view from this seating area is good.
  • There is/are 44 designated space(s) for wheelchair users in this seating area.
  • The number of spaces for wheelchair users varies (dependent on match/event).
  • Companions sit next to the patron.
  • There is sufficient space for an assistance dog to rest.
  • There is a dedicated steward for this seating area to provide assistance.
  • There is an accessible toilet close to the seating area.

You are on Accessible Toilet(s) (East Stand (South End) - Concourse Access N). Skip to the next section.

Accessible Toilet(s) (East Stand (South End) - Concourse Access N)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the main concourse, near Access N.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The dimensions of the accessible toilet are 215cm x 225cm (7ft 1in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 137cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 93cm and 179cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 65cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Comments View
  • There is a similar accessible toilet next to this one with a lateral transfer space on the right.

You are on Accessible Toilet(s) (East Stand (South End) - Concourse Access Q). Skip to the next section.

Accessible Toilet(s) (East Stand (South End) - Concourse Access Q)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the main concourse, near Access Q.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The dimensions of the accessible toilet are 200cm x 260cm (6ft 7in x 8ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 131cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 95cm and 179cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 69cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Accessible Toilet(s) (East Stand (North End) - Concourse Access T). Skip to the next section.

Accessible Toilet(s) (East Stand (North End) - Concourse Access T)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the main concourse, near Access T.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The dimensions of the accessible toilet are 200cm x 260cm (6ft 7in x 8ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste and female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 93cm and 180cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 67cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Accessible Toilet(s) (East Stand (North End) - Concourse Access U). Skip to the next section.

Accessible Toilet(s) (East Stand (North End) - Concourse Access U)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the main concourse, near Access U.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The dimensions of the accessible toilet are 200cm x 220cm (6ft 7in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 132cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste and female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 93cm and 178cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 67cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Comments View
  • There is a similar accessible toilet next to this one with a lateral transfer space on the right.

You are on Accessible Toilet(s) (East Stand - Mezzanine Level Access R). Skip to the next section.

Accessible Toilet(s) (East Stand - Mezzanine Level Access R)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located ahead as you exit the lift (Lift 5) on the mezzanine level.
  • There is step-free access into the accessible toilet, via lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The dimensions of the accessible toilet are 206cm x 220cm (6ft 9in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 139cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 118cm and 178cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 74cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There is a similar accessible toilet next to this one with a lateral transfer space on the right.

You are on Accessible Toilet(s) (East Stand - Mezzanine Level Access S). Skip to the next section.

Accessible Toilet(s) (East Stand - Mezzanine Level Access S)

• There is an/are accessible toilet(s) for public use.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located ahead as you exit the lift (Lift 6) on the mezzanine level.
  • There is step-free access into the accessible toilet, via lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The dimensions of the accessible toilet are 206cm x 220cm (6ft 9in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 136cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste and female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 120cm and 180cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 77cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There is a similar accessible toilet next to this one with a lateral transfer space on the right.