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Summary

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

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Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Buses 16 and 74 stop here with services to West Bromwich, Sandwell and Dudley. The nearest bus stop is 7.5m to the right of the store entrance.
  • For more information on timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Jewellery Quarter.
  • Jewellery Quarter station is 0.3 miles from store.
  • For more information on timetables please click here (opens new tab).
  • For more information on tickets please click here (opens new tab).

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Getting Help and Assistance

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Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Hall Street.
  • There are 10+ pay and display spaces to the street to the right of the entrance.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

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Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • The store is situated on the corner of Frederick Street and Hall Street.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.
  • The slope is from Hall Street approach only as in photographs 4 and 5.

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Entrance

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• Entrance View
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There are security pillars at the entrance doors.
  • The minimum width between the security pillars is 150cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.

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ATM(s)

• The ATM(s) is/are located to the left as you exit store.
• The ATM(s) is/are 5m from the entrance.
• The controls/screen heights vary between 90cm and 122cm.
• There is not a lowered ATM available.

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Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 140cm.
  • Some aisles are obstructed by product bins.
  • There is some flooring in which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are low to moderate.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

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Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right from the entrance.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
  • There are 3 staffed checkouts and 2 self-service checkouts.
• Staffed Checkout(s) View
  • There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is/are placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is not a/are not hearing assistance system(s) at the staffed checkout(s).
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 52cm and 90cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

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Standard Toilet(s)

• Standard toilet facilities are not available.

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Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.