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Tesco Bonnybridge Bridge Street Express

Bridge Street, Bonnybridge, FK4 1AB

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Access Guide

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Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • To get assistance please speak to a colleague at the checkout.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The defibrillator is located on the right as you enter next to the Fruit & Vegetables display.
    Wheeled and standard wired baskets are available in addition to trolleys.

Parking

  • The store has shared parking facilities.
  • The store shares the shopping area's parking facilities.
  • The car park is located off Bridge Street.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac and block paving.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 5 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
    • There are 2 Blue Badge bays outside the store and additional Blue Badge bays to the rear of the car park.
  • Paying View
    • Parking is free (unlimited time).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are available in the car park.
    • The surface on the approach to the entrance(s) is concrete tiles.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach (Entrance)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There are bollards on the approach.
    • The height of the bollard(s) is 99cm.
    • The bollards have a visual identification band.
    • The minimum width between the bollards is 116cm.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

ATM(s)

  • The ATM(s) is/are located to the left as you face the store.
  • The ATM(s) is/are 20m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 104cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 118cm.
  • The height of the ATM(s) controls/screens is 88cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store in the car park.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 159cm.
    • There are security pillars at the entrance doors.
    • The barriers do contrast visually with the flooring.
    • The minimum width between the security pillars is 175cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 118cm.
    • There is a slope with a very easy incline.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 110cm.
    • There are product bins, displays and promotions at the ends of some aisles that reduce the overall width.
      Low level displays at the checkouts reduces the width of the aisles.
    • The lighting levels are moderate to good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • Background music is played at all times, the volume can be adjusted if requested.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.

Checkouts (Here to Help Checkouts)

  • Checkout Area View
    • The checkout(s) is/are located to the left as you enter the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s) and self-service checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following standard checkout(s) have a hearing assistance system; 1 (right) and 2 (middle).
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); 1 (right) and 2 (middle).
    • The hearing assistance system(s) was/were tested on 13/04/2021.
    • The hearing assistance systems at both checkouts were working.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).
    • The self-service machines are card payment only.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.