Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The bus stop on Cricklewood Broadway is less than 0.2 miles from the store. The buses that serve this stop are follows: 16 -Cricklewood/Victoria 32 - Edgware/Kilburn Park 266 - Brent Cross/Acton 316 - Cricklewood/White City 332 - Neasden/Paddington.
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By Train
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- The nearest train station is Cricklewood.
- Cricklewood Train station is 0.4 miles away from the store.
- For more information on Cricklewood Station please click here (opens new tab).
- For more information on Thameslink Railway please click here (opens new tab).
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By Underground
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- The nearest underground station is Willesden Green.
- Willesden Green Underground station is 0.8 miles from the store.
- For more information on Willesden Green Underground Station please click here (opens new tab).
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Cricklewood Broadway.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 460cm (7ft 3in x 15ft 1in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Disabled spaces are located on the opposite side of the road to the store entrance.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Cricklewood Broadway.
- Standard spaces are located on the opposite side of the road to the store entrance.
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Go to the checkouts on the far right of the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a defibrillator in store.
Approach
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Approach
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- The surface of the approach is block paving.
- There is step-free access on the approach.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.
- There is a level landing at the top of the ramp/slope.
- There is a slight slope on the approach to the store.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hello'.
- There is step-free access at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 110cm.
- There are some product bins which reduce the width of aisles.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- A seat can be requested from a member of staff.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located on the far right hand side of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are basket only checkout(s) and self-service checkout(s).
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Basket Only Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 90cm.
- There is a lowered section at the basket only checkout(s) .
- The height of the lowered section at the basket only checkout(s) is 76cm.
- There is a clear knee recess beneath the lowered section of the basket only checkout(s).
- The chip & pin card machines are accessible from the basket only checkout(s).
- There is a/are hearing assistance system(s) at the basket only checkout(s).
- The following basket only checkout(s) have a hearing assistance system; the far left staffed checkout.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following basket only checkout(s);.
- The hearing assistance system(s) was/were tested on 23/06/2021.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 110cm and 150cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
ATM(s)
- The ATM(s) is/are located to the left of the store entrance on the facade.
- The ATM(s) is/are 4m from the main entrance.
- The controls/screen heights vary between 90cm and 120cm.
- There is not a lowered ATM available.