Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- For more information onhttps://www.visitleeds.co.uk/wp-content/uploads/2020/02/Car-Park-and-Disabled-Parking-Map.pdf please click here (opens new tab).
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
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By Train
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- The nearest train station is Leeds.
- The train station is approximately 0.3 miles from the store.
There are links to various destinations including Bradford, Halifax and Huddersfield. - For more information on Network Rail please click here (opens new tab).
- For more information on Leeds Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- You can get help and assistance at the checkouts or from a shop floor colleague.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at any checkout.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff room could be used if required for someone in distress.
- The defibrillator is located behind the checkouts with staff only access.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on St Francis Place.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Approach (Water Lane to Store)
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have resting areas.
- The ramp/slope does bypass the step(s).
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Step(s)
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- There is a/are step(s) on the approach.
- There is/are 5 unmarked step(s), with a central handrail.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
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Comments
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- The ramp is located off Water Lane.
- As you leave the ramp the store is located to the left.
- The steps are located to the left of the ramp as seen in photograph 1.
- There are two sets of eight similar steps located at the right of the ramp as seen in photograph 6 and 7.
ATM(s)
- The ATM(s) is/are located outside of the left of the store.
- The ATM(s) is/are 3m from the main entrance.
- The controls/screen heights vary between 91cm and 125cm.
- There is not a lowered ATM available.
Entrance (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue in Bridgewater Place.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Welcome'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 118cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 145cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 91cm.
- There are two aisles with pillars in the middle that restricts the width, as seen in photographs 7 and 8.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times, the volume can be adjusted if requested.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 72cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 3 and 4.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 3 and 4.
- The hearing assistance system(s) was/were tested on 31/04/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance system at checkout 3 was working, the one at checkout 4 was not.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 65cm and 135cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There are additional self-service checkouts in this area as seen in photograph 6 .
The lowest function on these checkouts is 120cm, the highest is 165cm.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.