Access Guide
Summary
-
Services Available
View
- In this store these services are available; Costa Coffee Express, National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store has shared/public parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is on Hepburn Crescent, approximately 6m from the store.
- For more information on Milton Keynes buses please click here (opens new tab).
-
By Train
View
- The nearest train station is Milton Keynes Central.
- Milton Keynes Central Station is approximately 3 miles away (1 hour walk).
- For more information on timetables and ticket prices please click here (opens new tab).
- For more information on Milton Keynes Central Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store has shared parking facilities.
- The store shares the shopping area's parking facilities.
- The car park is located off Redgrave Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is block paving.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is not a/are not Blue Badge parking bay(s) available.
-
Paying
View
- Parking is free for up to 10 minutes.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is not clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is block paving.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Approach (Entrance)
-
Approach
View
- The surface of the approach is stone/concrete tiles.
- There are bollards on the approach.
- The height of the bollard(s) is 68cm.
- The bollards do not contrast visually with the paving.
- The minimum width between the bollards is 91cm.
- There is step-free access on the approach.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 133cm.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 160cm.
- There are hand baskets to the right as you enter.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
ATM(s)
- The ATM(s) is/are located to the right as you face the store.
- The ATM(s) is/are 15m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 68cm.
- The bollards do not contrast visually with the paving.
- The minimum width between the bollards is 190cm.
- The controls/screen heights vary between 107cm and 134cm.
- There is not a lowered ATM available.
- An earphone jack and volume adjust button are available.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 115cm.
- Some aisles are obstructed by product bins and structural columns.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
- The Costa Coffee machine controls are between 133cm and 141cm high.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located at the front of the store, to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; left and central checkouts.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); left and central checkouts.
- The hearing assistance system(s) was/were tested on 07/04/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing loop on the central checkout did not work.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 107cm and 129cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The bagging area is 50cm high.
The basket shelf is 65cm high. The Self-Service tills accept card payment only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.