Access Guide
Summary
- The store is located within Parkgrove Shopping Centre.
- The details within this access guide relate to the store and not the retail park.
-
Services Available
View
- In this store these services are available; National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store has shared/public parking facilities.
- The store is located west of the city centre on the A90 Queensferry Road in the Parkgrove Shopping Centre.
There is shared free parking in front of and to the side of the store.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The Parkgrove Road bus stops eastbound and westbound are on Queensferry Road.
The bus stops are served by bus services 16, 41 and 43 operated by Lothian buses. - For more information on Lothian buses in the Edinburgh area please click here (opens new tab).
-
By Train
View
- The nearest train station is Edinburgh Gateway.
- Edinburgh Gateway is located on Glasgow Road approximately 3.4km (2.1 miles) south-west of the store. It is served by local and national train services and it is an interchange with the Edinburgh tram services.
Edinburgh Gateway station is fully accessible to platforms, booking offices and ticket machines and ramps are available to board trains. - For more information on services and facilities at Edinburgh Gateway Station please click here (opens new tab).
- For more information on local and national train services to Edinburgh Gateway please click here (opens new tab).
-
By Tram
View
- The nearest tram stop is Edinburgh Gateway.
- The Edinburgh tram service runs east-west to the city centre from the airport.
The nearest stop to the store is York Place, approximately 3.4km (2.1 miles) south-west of the store. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is not a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff canteen is available as a place of safety accompanied by a colleague.
- Wheeled baskets and standard wired baskets are available at the entrance.
The defibrillator is located to the right of the checkouts.
Parking
- The store has shared parking facilities.
- The store shares the shopping centre's parking facilities.
- The car park is located off Queensferry Road, in front of the store.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 3 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
-
Paying
View
- Parking is free (unlimited time).
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Approach (Car Park to Store)
-
Approach
View
- The surface of the approach is tarmac.
- There are obstructions on the approach.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is a level landing at the top of the ramp/slope.
-
Comments
View
- The walkway slopes up from the Blue Badge bays to the store.
ATM(s)
- The ATM(s) is/are located to the left of the store entrance.
- The ATM(s) is/are 8m from the store entrance.
- The height of the ATM(s) controls/screens is 93cm.
- There is not a lowered ATM available.
Entrance (Store Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the store on Queensferry Road.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 151cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 149cm.
- There are baskets immediately on the left as you enter.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 91cm and 118cm.
-
Ramp/Slope
View
- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up the ramp.
- The width of the ramp/slope is 137cm.
- The ramp/slope does bypass the step(s).
- A bin at the top of the ramp reduces the width to 137cm.
-
Step(s)
View
- The step(s) is/are located to the right as you face the entrance.
- There is/are 4 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 27cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There are product displays, bins, promotions and displays that reduce some aisle widths and the checkouts area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the side, on the left hand side.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 and 2.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
- The hearing assistance system(s) was/were tested on 29/03/2021.
- The hearing assistance system at both checkouts were working.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.