Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express, National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has shared/public parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is on Fulmer Street, approximately 0.2 miles from the stop.
- For more information on Milton Keynes buses please click here (opens new tab).
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By Train
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- The nearest train station is Milton Keynes Central.
- Milton Keynes Central Station is approximately 1.8 miles away (38 minute walk).
- For more information on timetables and ticket prices please click here (opens new tab).
- For more information on Milton Keynes Central Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow) and standard (large) with baby seat.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store has shared parking facilities.
- The store shares the shopping area's parking facilities.
- The car park is located off Egerton Gate.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is block paving.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 492cm.
- The Blue Badge parking bays do not have a marked zone around them.
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Paying
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- Parking is free (unlimited time).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is block paving.
- The pedestrian crossing has tactile paving on both sides.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Electric Vehicle Charging Points (Allego)
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Allego.
- The charging speed is unknown.
- The electric vehicle charging point(s) is/are located on the left side of car park as you face the store.
- Colleagues are not able to provide assistance with the electric vehicle charging points.
- There is/are 2 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are signposted but have no markings.
- The dimensions of the electric vehicle charging bay(s) surveyed are 360cm x 486cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 118cm to 144cm.
- The height of the electric vehicle charging point nozzle slot is 122cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are not provided.
- Payment for charging is made at a payment machine.
- There is a 15cm high step in front of the electric vehicle charging points.
- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Approach (Entrance)
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Approach
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- The surface of the approach is block paving.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards contrast(s) visually with the paving.
- The minimum width between the bollards is 251cm.
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Step(s)
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- There is a/are step(s) on the approach.
- There is/are 1 unmarked step(s), with no handrails.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 11cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
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Comments
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- The step is located leading car park.
- Level access is via the dropped kerbs in the car park.
- The step is located leading car park.
ATM(s)
- The ATM(s) is/are located to the right as you face the store.
- The ATM(s) is/are 5m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 98cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 128cm.
- The controls/screen heights vary between 90cm and 110cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 112cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a security barrier beyond the entrance.
The width next to this security barrier is 109cm.
There are hand baskets in front as you enter. - There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 86cm.
- Some aisles are obstructed by product bins.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
- The Costa Coffee machine controls are between 128cm and 163cm high.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following standard checkout(s) have a hearing assistance system; left centre and right checkout.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); left centre and right checkout.
- The hearing assistance system(s) was/were tested on 13/04/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing loop on the right checkout was not plugged in and staff could not assist.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 113cm and 155cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The bagging area and basket shelf are 69cm high.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.