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Tesco Shenley Brook End Express

50 Egerton Gate, Shenley Brook End, Milton Keynes, MK5 7HH

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Access Guide

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Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • To get assistance please speak to a colleague at the checkout.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow) and standard (large) with baby seat.
  • There is a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Parking

  • The store has shared parking facilities.
  • The store shares the shopping area's parking facilities.
  • The car park is located off Egerton Gate.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is block paving.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 492cm.
    • The Blue Badge parking bays do not have a marked zone around them.
  • Paying View
    • Parking is free (unlimited time).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are available in the car park.
    • The surface on the approach to the entrance(s) is block paving.
    • The pedestrian crossing has tactile paving on both sides.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Electric Vehicle Charging Points (Allego)

  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Allego.
  • The charging speed is unknown.
  • The electric vehicle charging point(s) is/are located on the left side of car park as you face the store.
  • Colleagues are not able to provide assistance with the electric vehicle charging points.
  • There is/are 2 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are signposted but have no markings.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 360cm x 486cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 118cm to 144cm.
  • The height of the electric vehicle charging point nozzle slot is 122cm.
  • The charging point(s) require tap and pay (contactless payment).
  • Parking charges apply for all users (including Blue Badge holders).
  • Payment signs are not provided.
  • Payment for charging is made at a payment machine.
  • There is a 15cm high step in front of the electric vehicle charging points.
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

Approach (Entrance)

  • Approach View
    • The surface of the approach is block paving.
    • There are bollards on the approach.
    • The height of the bollard(s) is 100cm.
    • The bollards contrast(s) visually with the paving.
    • The minimum width between the bollards is 251cm.
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are 1 unmarked step(s), with no handrails.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 11cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • Comments View
    • The step is located leading car park.
    • Level access is via the dropped kerbs in the car park.

ATM(s)

  • The ATM(s) is/are located to the right as you face the store.
  • The ATM(s) is/are 5m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 98cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 128cm.
  • The controls/screen heights vary between 90cm and 110cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 112cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a security barrier beyond the entrance.
      The width next to this security barrier is 109cm.
      There are hand baskets in front as you enter.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 117cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 86cm.
    • Some aisles are obstructed by product bins.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat cannot be made available if required.
    • The Costa Coffee machine controls are between 128cm and 163cm high.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following standard checkout(s) have a hearing assistance system; left centre and right checkout.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); left centre and right checkout.
    • The hearing assistance system(s) was/were tested on 13/04/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
    • The hearing loop on the right checkout was not plugged in and staff could not assist.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 113cm and 155cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).
    • The bagging area and basket shelf are 69cm high.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.