You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; National/Health Lottery, Post Office, Photobooths and Costa Coffee Express.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 200m away on Water Lane and provides direct services to Knutsford, Macclesfield and Altrincham.
  • For more information on fare and timetable enquiries please click here (opens new tab).
• By Train View
  • The nearest train station is Wilmslow.
  • The nearest train station is 400m from the store and has direct services to Southport, Manchester Piccadilly, Crewe and Alderley Edge.
  • For more information on station details please click here (opens new tab).
  • For more information on fare and timetable enquiries please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Assistance can be sought at any staffed checkout.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

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Public Parking

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• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
  • The public car park is located on Parkway.
  • The name of the car park is Rex/Hoopers Car Park.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • The Rex/Hoopers pay and display car park is 250m walking distance from the store and wheelchair users will require assistance to traverse the distance. There are 132 spaces within the car park of which 4 are for Blue Badge holders. More information can be found athttps://www.cheshireeast.gov.uk/car_parks_and_parking/find-a-car-park/car_parks_in_wilmslow/car_parks_in_wilmslow.aspx.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is concrete.
  • There are bollards on the approach.
  • The height of the bollard(s) is 90cm.
  • The bollards do not contrast visually with the tarmac.
  • The minimum width between the bollards is 150cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient.
  • There is not a level landing at the top of the ramp/slope.
• Comments View
  • There are two litter bins which further restrict access to the store entrance. These combined with the bollards further restrict the minimum width to 104cm.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located to the left of the store frontage.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 84cm.
  • There are security pillars at the entrance doors.
  • The security pillars do not contrast visually with the flooring.
  • The minimum width between the security pillars is 150cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 115cm.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the store entrance.
• The ATM(s) is/are 3m from the store entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 100cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 115cm.
• The controls/screen heights vary between 90cm and 112cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • Pillars restrict the width in a couple of the aisles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located directly as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • There are two staffed checkouts and two self-service checkouts.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 1 & 2.
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1 & 2.
  • The hearing assistance system(s) was/were tested on 28/03/2023.
  • The hearing assistance system(s) was/were not working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 116cm and 153cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Scan as you Shop View
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Counter (Post Office). Skip to the next section.

Counter (Post Office)

• The counter is located at the rear of the store on the right.
• The counter is approximately 21m from the store entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 98cm.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• Clipboards can be provided to anyone who is unable to use the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 28/07/2021.
• The hearing assistance system was working at the time of testing.
• Counters 1, 2 & 3 were working. Counters 4 & 5 were not.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.