Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
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Comments
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- There is no ATM located at this store.
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- The nearest bus stop is located 321 metres away on Haw Street.
This stop has direct links to Gloucester, Dursley and Wotton under Edge. - For more information on Stagecoach buses please click here (opens new tab).
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By Train
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- The nearest train station is Cam and Dursley.
- Cam and Dursley train station is located 6.9 miles from the store.
This station has direct links to Gloucester, Bristol Temple Meads, Worcester Foregate Street and Weston Super Mare. - For more information on Cam and Dursley train station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The designated place of safety is located in the colleague room at the rear of the store.
Please approach a colleague if you need access to the place of safety. - The defibrillator is located at customer services.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Long Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 190cm x 530cm (6ft 3in x 17ft 5in).
- The dimensions of the on street Blue Badge parking bays vary in size.
- There are not parking charges for the on street Blue Badge parking bay(s).
- Parking is free for Blue Badge holders.
- The Blue Badge bays are located approximately 25 metres to the left of the store.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Long Street.
- There is on street parking directly outside the store.
Parking is free for 1 hour.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There are obstructions on the approach.
- There is a dropped kerb to the right to the store, approximately 15 metres away.
The dropped kerb has 2 bollards either side which are 95cm high and 310cm apart.
There is a bin located on the path to the left of the entrance.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.
- There is not a level landing at the top of the ramp/slope.
Entrance
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Entrance
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- This information is for the entrance located on Long Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 170cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 168cm.
- There is a Costa Coffee sign located in the doorway which reduces the width of the entrance to 150cm.
The sign is 105cm high and 70cm wide. - There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
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Ramp/Slope
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- The ramp/slope is located at the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 90cm.
- Some aisles are obstructed by products bins and pillars.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- There is no background music played in this store.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
- There are product displays located at the checkouts.
The minimum width between the displays is 115cm.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 92cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; both staffed checkouts.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); both staffed checkouts.
- The hearing assistance system(s) was/were tested on 30/06/2021.
- The hearing assistance system on the right checkout was working.
The hearing assistance system on the left checkout was turned off/staff unable to turn on or operate.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 115cm and 155cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The self-service checkout is card only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.