You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Public Transport. Skip to the next section.

Public Transport

• There is a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Central Bay.
• The nearest train station is Deansgate.
• For more information on Deansgate Station please click here (opens new tab).
• The nearest tram station is MediaCityUK.
• For more information on MediaCityUK Tram Stop please click here (opens new tab).

You are on Public Parking. Skip to the next section.

Public Parking

Collapse all Expand all

• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Waterfront Quay.
  • The name of the car park is Waterfront Quay Car Park.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

Collapse all Expand all

• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • There is step-free access on the approach.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the opening is 100cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the opening is 100cm.
• Ramp/Slope View
  • The ramp/slope is located to the left as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Eating and Drinking (Restaurant). Skip to the next section.

Eating and Drinking (Restaurant)

Collapse all Expand all

• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located to the left as you enter.
  • There is step-free access to the restaurant.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service.
  • Menu types include: handheld menus and online menus.
  • Menus are clearly written.
  • Menus are not presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is Modern British.
  • Plastic/takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 73cm.
  • The distance between the floor and the underside of the highest dining table is 89cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are high tables, bench seats and stools.
  • The type of flooring in this area is vinyl.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

Collapse all Expand all

• Location and Access View
  • The following information is for the bar.
  • The bar is located to the right as you enter.
  • There is step-free access to the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: handheld menus and online menus.
  • Menus are clearly written.
  • Menus are not presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is Modern British.
  • Plastic/takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 107cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is vinyl.
  • The lighting levels are moderate to good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • Staff can move furniture to make a table accessible to wheelchair users.
  • The surface height of the lowest table is 90cm.
  • The surface height of the highest table is 108cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also high tables, bench seats, stools and high stools.
  • The type of flooring in this area is vinyl.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.

You are on Entrance (Outside Seating Area). Skip to the next section.

Entrance (Outside Seating Area)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the left of the bar.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 88cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 102cm.

You are on Outdoor Seating (Upper Level). Skip to the next section.

Outdoor Seating (Upper Level)

• The outdoor seating is located at the rear of the venue.
• There is step-free access to the outdoor seating.
• The standard height for the underside of dining tables is 74cm.
• There are also coffee tables, high tables, sofas, stools and high stools.
• The surface height of the lowest table is 41cm.
• The surface height of the highest table is 110cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is tiles.

You are on Step(s) (to Lower Level Seating Area). Skip to the next section.

Step(s) (to Lower Level Seating Area)

• There is a/are step(s) located to the left of the Upper Level Seating Area as you exit the rear of the venue.
• The step(s) is/are used to access The Lower Level Seating Area.
• There is/are 4 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• The depth of the steps are 30cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• A portable ramp is available that can be placed over the steps. The ramp is 75cm wide and when in place is very steep.

You are on Outdoor Seating (Lower Level). Skip to the next section.

Outdoor Seating (Lower Level)

• The outdoor seating is located at the rear of the venue and down the steps from the Upper Level Outdoor Seating Area.
• There is stepped access to the outdoor seating.
• The standard height for the underside of dining tables is 70cm.
• There are also high tables and high stools.
• The surface height of the highest table is 111cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is concrete.

Collapse all Expand all

• Comments View
  • During the summer months some of the planters that form the barrier at the rear of the seating area are moved aside to allow level access for wheelchair users.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located ahead and to the right as you enter the venue.
  • This accessible toilet is approximately 15m (16yd 1ft) from the Main Entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 218cm (5ft 3in x 7ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm.
  • The transfer space is obstructed by a waste bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 130cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 50cm (1ft 8in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 91cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 116cm (3ft 10in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are low to moderate.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 81cm (2ft 8in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter the venue.
  • The female and male toilets are approximately 10m (10yd 2ft) from the Main Entrance.
  • There is step-free access into the female and male toilet(s).
  • There is written text signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are low to moderate.