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Middle East

The British Museum, Great Russell Street, London, WC1B 3DG

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Access Guide

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Introduction

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in Russell Square Park.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact the museum in advance by emailing [email protected] or speak to a member of staff at either entrance foyer.
  • There are portable resting stools available to use when going around the museum.
    They are located on the ground floor in Rooms 6, 17 and 24 and on Level 3 in the South Stairs/Lift Lobby and next to the East Stairs landing.
  • There is a BSL Handset Guide of the museum available, which can be collected from the Audio Guide Desk in the Great Court.
    There is a Large Print copy of the Audio Guide available.
    There are free maps of the museum available, please speak to a member of staff.
    There is a large print map of the museum available.
    There are ear defenders available for visitors.

Accessible Toilet(s) (Level 0)

  • The nearest accessible toilet(s) is/are located in the Great Court.

Attraction / Exhibit (Level 0 - Room 6-10)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is tiles.
    • Explanations for the exhibit(s) is/are in information board format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from the Audio Guide Desk in the Great Court, the audio guides are free of charge.
    • There are no exhibits which start from the floor level.
    • There is no bench seating available within these rooms. There are portable resting stools available which can be used in these rooms.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
  • Comments View
    • The headset is available from the Audio Guide Desk in the Great Court.

Standard Toilet(s) (Level 0)

  • The nearest standard toilet(s) is/are located in the Great Court.

Lift (South Lift)

  • There is a lift for public use.
  • The lift is located to the left of the foyer after the Great Russell Street entrance.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the Great Russell Street entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -2,-1, 0 and 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • Lighting levels are at least 100 lux at floor level in the lift lobby.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 130cm x 160cm (4ft 3in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is a similar lift on the opposite side of the foyer, to the right from the Great Russell Street entrance.

Lift (West Lift)

  • There is a lift for public use.
  • The lift is located at the west end of the building, near to the west stairs.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 40m (43yd 2ft) from the Montague Place entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • Lighting levels are at least 100 lux at floor level in the lift lobby.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 152cm x 123cm (4ft 12in x 4ft).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Attraction / Exhibit (Level 3 - Room 42, 43 and 43a)

  • Entrance / Opening View
    • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is tiles and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • All exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from the Audio Guide Desk in the Great Court, the audio guides are free of charge.
    • There are some exhibits which start from the floor level.
    • There is bench seating available in Room 43.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are double, permanently held open doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Attraction / Exhibit (Level 3 - Rooms 52-59)

  • Entrance / Opening View
    • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is tiles.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from the Audio Guide Desk in the Great Court, the audio guides are free of charge.
    • There are some exhibits which start from the floor level.
    • There is bench seating available in Room 55.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are double, permanently held open doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Accessible Toilet(s) (Level 3)

  • The nearest accessible toilet(s) is/are located in the north stairs/lift lobby.

Standard Toilet(s) (Level 3)

  • The nearest standard toilet(s) is/are located in the north stairs/lift lobby.