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The British Museum, Great Russell Street, London, WC1B 3DG

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Accessibility Symbols

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Access Guide

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Step(s) (Pizzeria Access)

  • There is a/are step(s) located at the far end of Room 12, on level 0 of the museum.
  • The step(s) is/are used to access the Pizzeria.
  • There is/are 12 step(s).
  • The step(s) is/are clearly marked.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.

Lift (Pizzeria Access)

  • There is a lift for public use.
  • The lift is located in a staff area to the left of the stairs, off Room 12.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 60m (65yd 1ft) from the Great Russell Street entrance.
  • The lift is a standard lift.
  • A member of staff needs to be notified for use of the lift.
  • A member of staff is required to operate the lift.
  • The floors which are accessible by this lift are 0 and the Pizzeria.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 124cm x 90cm (4ft 1in x 2ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • There is a heavy manual door as well as the automatic doors to enter the lift at ground floor level.
    • Customers will be accompanied by a member of staff to use this lift.

Eating and Drinking (Pizzeria)

  • The following information is for the restaurant.
  • The restaurant is located on the upper ground floor level.
  • There is step-free access, via lift, to the restaurant.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • The nearest table is approximately 5m from the entrance/opening.
  • The nearest table is approximately 5m from the till/counter.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are not available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus and menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is pizza, salads and deserts.
  • The lighting levels are good.
  • Access to the additional seating area is via 4 medium, marked steps.
  • Comments View
    • There are several sets of steps to the additional seating areas around the edge of the restaurant.
    • Some steps have handrails to one side only.

Accessible Toilet(s)

  • The nearest accessible toilet(s) is/are located on level 0, off Room 6 or off the Great Court.

Standard Toilet(s)

  • The nearest standard toilet(s) is/are located on the lower ground floor, using the steps next to the Pizzeria.