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The Great Court

The British Museum, Great Russell Street, London, WC1B 3DG

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Access Guide

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Summary

  • The Great Court is the largest covered public square in Europe. It is a central hub where visitors can find services and facilities to support their visit to the Museum. There is an Access Guide at the Information Desk and staff can provide further information if required. Audio descriptive guides and BSL guides are available from the Audio Guide Desk.
    The Great Court is the central circulation area on Level 0 of the museum.
    There is level access to the Great Court through the foyer from the Great Russell Street entrance.
    There is level access by lift from the Montague Place entrance.
  • For the British Museum - General Access AccessAble Access Guide please click here (new tab).
  • Comments View
    • The circular building at the centre of the Great Court contains the museum reading room.

Getting Help and Assistance

  • For the British Museum accessibility information page please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in Russell Square Park.
  • Water bowls for assistance dogs are available.
  • Manual wheelchairs are available to pre-book free of charge for your visit. These can be collected at the Great Russell Street entrance only and returned to either the Great Russell Street entrance or the Montague Place exit at the end of your visit.
    If you'd like to reserve a wheelchair, please either email [email protected] or phone 020 7323 8181.
    Please allow at least two working days' notice for reservations.
    Unfortunately, the Museum is unable to provide staff assistance around the Museum for wheelchair users.
    Wheelchairs may not be taken outside of the Museum site.
    .
  • Quieter Times and Sensory Information
    The Museum can sometimes be crowded and noisy.
    The quietest times to visit the Museum are when the galleries first open between 10.00 and 11.00 and again in the afternoon after 16.00. Please remember that the Museum closes at 17:00, except Fridays when open until 20.30.
    The middle of the day is usually the busiest time in the Museum galleries, cafés and shops.
    Please note that some Friday late openings have additional activities that can be busy and noisy.
    The busiest times are at weekends, during UK school holidays, UK bank holidays, Christmas and the New Year.
    The permanent galleries can get especially busy during the first and final weekends of a special exhibition.
    The quietest time of the year tends to be November and early December.
    For more information about the specific information about the quieter areas and a sensory map of the museum, please visit the British Museum Accessibility Page.
  • If you need assistance during your visit, staff members will be able to help you, The Visitor Services team wear blue or black shirts and a red lanyard/name badge and you can also ask for assistance at the Ticket Desk in the Great Court.
    There are sensory support back packs are available from the Families Desk in the Great Court, which is open on weekends and school holidays from 10.00–16.30.
  • Service, assistant, and emotional support animals – including assistant dogs in training – are welcome at the Museum.
    Service, assistant, and emotional support animals must be kept with you at all times and be identifiable as working. This includes a harness or lead which indicates their status and a high standard of behaviour in keeping with the animal's task and training.
    If your service, assistant or emotional support animal is not a dog, please contact the accessibility team at [email protected] prior to your visit to avoid disappointment on the day.
    .

Getting Around

  • Access View
    • There is step-free access throughout the area.
  • Circulation View
    • The type of flooring in corridors/walkways is tiles.
    • There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is poor colour contrast between the walls and floor in all areas.
    • There is bench seating at regular intervals.
    • The lighting levels are moderate to good.
    • Access to other floors/levels is via stairs and lift.
    • There is also stool seating available next to the cafes and portable stools available.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.

Counter (Information)

  • Counter View
    • The counter is located to the right as you enter from the Great Russell Street entrance foyer.
    • The counter is approximately 35m (38yd 10in) from the Great Russell Street entrance.
    • The counter is clearly visible from the entrance.
    • There is step free access to the counter.
    • There is a clear unobstructed route to the counter.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance systemat the counter.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
  • Comments View
    • There is a writing shelf 82cm high on the front of the counter.
    • All maps and leaflets, including large print maps, are available from this desk.
    • A large print guide, tactile drawings and a Braille information guide for the Egyptian Sculpture Gallery (Room 4) Touch tour, as well as Touch tour identification are available from this desk.
    • Magnifying glasses are available to borrow.

Counter (Membership and Tickets Desk)

  • Counter View
    • The counter is located to the right as you enter from the Great Russell Street entrance foyer.
    • The counter is approximately 40m (43yd 2ft) from the Great Russell Street entrance.
    • The counter is clearly visible from the entrance.
    • There is step free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are not windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is a hearing assistance systemat the counter.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
  • Comments View
    • There is a writing shelf 82cm high on the front of the counter.

Counter (Audio Guide Desk)

  • Counter View
    • The counter is located to the left as you enter from the Great Russell Street entrance foyer.
    • The counter is approximately 40m (43yd 2ft) from the Great Russell Street entrance.
    • The counter is clearly visible from the entrance.
    • There is step free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are not windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • There is not a clear knee recess beneath the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance systemat the counter.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
  • Comments View
    • The desk provides information about download the app to access for the audio guides around the museums galleries, which includes a BSL audio guide.
  • Comments View
    • The desk provides information about download the app to access for the audio guides around the museums galleries, which includes a BSL audio guide.

Counter (Families & Guidebooks)

  • Counter View
    • The counter is located to the left as you enter from the Great Russell Street entrance foyer.
    • The counter is approximately 25m (27yd 1ft) from the Great Russell Street entrance.
    • The counter is clearly visible from the entrance.
    • There is step free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are not windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance systemat the counter.
  • Comments View
    • There is a lowered writing shelf 82cm high in front of the desk.
    • Family trails and backpacks are available.
    • Guidebooks are available in several languages.

Book Shop

  • The book shop is located to the right as you enter from the Great Russell Street entrance foyer.
  • There is level access with no doors to enter the book shop.
  • There is a minimum opening of 80cm between fixtures.
  • The majority of aisles are 100cm+.
  • The till counter is low (75cm).
  • There is not a hearing loop at the counter.

Great Court Shop

  • The gift shop is on the opposite side of the Great Court as you enter from the Great Russell Street entrance foyer.
  • There is level access with no doors to enter the shop.
  • The minimum opening between fittings is 90cm.
  • There is ample room to manoeuvre within the shop.
  • The till points are 90cm high, with one at 79cm high.
  • There is not a hearing loop at the counter.

Collections Shop

  • The Collections Shop is located to the left as you enter from the Great Russell Street entrance foyer.
  • There is level access with no doors to enter the shop.
  • The minimum distance between fittings is 100cm.
  • The counter is 90cm high.
  • There is not a lowered section at the counter.
  • There is not a hearing loop at the counter.

Eating and Drinking (Great Court Café)

  • The following information is for the café.
  • The café is located to the far right of the Great Court, as you enter from the Great Russell Street foyer.
  • There is step-free access to the café.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the café.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is stone.
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • At busy times, further serving counters and seating areas are opened up to the left of the Great Court as you enter from the Great Russell Street entrance foyer.

Accessible Toilet(s) (Great Court Level 0 - next to the Collections Shop - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the left of the Great Court, next to the Collections shop as you enter from the Great Russell Street entrance foyer.
    • This accessible toilet is approximately 50m (54yd 2ft) from the Great Russell Street entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and 'Not All Disabilities Are Visible' signage on or near the toilet door.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 310cm (4ft 11in x 10ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 120cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 118cm (3ft 10in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is sensor.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 94cm.
    • There is not a towel dispenser.
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (The Great Court - Level 0 next to the Book Shop - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right after entering the Great Court, next to the Book Shop.
    • This accessible toilet is approximately 50m (54yd 2ft) from the Great Russell Street Entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 280cm (4ft 11in x 9ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 130cm and 170cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.

Parent and Baby Room (The Great Court - Level 0 next to the Book Shop)

  • There is a parent and baby room for public use.
  • The parent and baby room is located next to the Book Shop.
  • The parent and baby room is approximately 50m from the Great Russell Street.
  • There is step-free access into the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 87cm (2ft 10in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 87cm.
  • The wash basin tap type is push.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.

Step(s) (Great Court - Standard Toilets)

  • There is a/are step(s) located to the left of the bookstore, to the right of the Great Court at you enter from the Great Russell Street entrance foyer.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
  • There is a similar staircase to the left of the Great Court, to access a second area of standard toilets.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on level -1, below the Great Court.
    • The female and male toilets are approximately 50m (54yd 2ft) from the Great Russell Street entrance.
    • There is stepped access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are low to moderate.
    • There is a/are similar standard toilet(s) available.

Other Floors (Great Court - Upper Levels)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 0-1-3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are good.
  • Comments View
    • There are similar stairs to each side of the reading room in the centre of the Great Court.
    • Level 1 gives access to Room 35 (The Joseph Hotung Great Court Gallery). This space is for special exhibitions.
    • This room is only in use when there is a special exhibition open.
    • The stairs arrive at the Great Court Restaurant on level 3.
    • There is then a bridge link to the main level 3 on the north side of the museum.

Lift (Great Court East Lift)

  • There is a lift for public use.
  • The lift is located to the right of the central reading room as you enter the Great Court from the Great Russell Street entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 60m (65yd 1ft) from the Great Russell Street entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -2, -1, 0, 1 and 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 170cm x 130cm (5ft 7in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is a separate exit from the lift on level 1.
    • There is a similar lift on the west side of the Great Court.
    • The lift gives direct access between the Great Court and the Great Court Restaurant on level 3.

Accessible Toilet(s) (The Great Court - Level 1 East Lift - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located next to the east lift.
    • This accessible toilet is approximately 2m (2yd 7in) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 75cm (2ft 6in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 140cm and 170cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Accessible Toilet(s) (Great Court Level 1 - West Lift - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on level 1 of the Great Court, off the lift lobby.
    • This accessible toilet is approximately 2m (2yd 7in) from the west lift.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is no signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 140cm and 170cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 95cm.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is not located where it is reachable.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 120cm (3ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is sensor.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 83cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Eating and Drinking (Level 3 - Great Court Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on level 3 of the Great Court.
  • There is step-free access, via lift, to the restaurant.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is tiles.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The distance between the floor and the lowest table is 70cm.
  • The distance between the floor and the highest table is 100cm.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are not available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.