Skip to main content
The new name for DisabledGo

Silverlink Shopping Park

Coast Road, Wallsend, Newcastle, NE28 9ND

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • Silverlink Shopping Park is located off the A19 and A1058, approximately 6 miles drive from Newcastle city centre.
    Please use NE28 9ND in your sat nav to find the shopping park.
  • There are 40 Blue Badge parking bays spread out over the shopping park and Silverlink Point car parks.
    There are 29 Blue Badge parking bays in the shopping park and 11 in Silverlink Point.
  • There is a bus stop within 150 metres of the shopping park.
  • Regular buses run frequently to Silverlink Shopping Park from Newcastle.
    The 22 route stops at the shopping park regularly.
  • The nearest railway station is Manors.

Getting Help and Assistance

  • Silverlink Shopping Park has a Click & Collect, so you can shop online and pick up your purchases from a selection of stores, including Next, Outfit and M&S.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • There are not mobility aids available.
  • Silverlink Shopping Park has 2 defibrillators onsite.
    One can be found next to the security cabin, with the other outside the emergency exit next to Harvey’s at Silverlink Point.
    A passcode is required to access the defibrillator.
    Guidance on how to obtain this is included on the instructions.


  • The surface of the approach is tarmac.
  • There is step-free access on the approach to the shopping park.
    The path crosses an access road which has dropped kerbs with tactile paving on both sides.


  • The shopping park does have its own parking facilities.
  • The car park is located off the Silverlink.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 480cm (8ft 2in x 15ft 9in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Parking View
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are no parking charges for the car park.
    • Parking is free for visitors of the venue.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The surface on the approach to the entrance is tarmac.
    • There is not a road to cross between the car park and the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

External Area(s)

  • Digital wayfinders are not available.
  • Information posts are provided to aid wayfinding.
  • This external area is partially covered.
  • The type of flooring in this area is stone/concrete paving.
  • The following types of seating can be found in this area; metal benches.
  • Background music is not played in this area.
  • There is step free access in this area.
  • There are bollards located along the walkways and between the walkway and the parking.
    The height of the bollards are 90cm.
    The width between the bollards varies from 120cm and 140cm.
    The bollards in the cinema and restaurant area are 117cm high and 200cm wide.
    All bollards have a clear identification band.
  • There are slopes located on the walkways in front of SCS/Halfords, Boots, Outfit/Argos, Marks and Spencer and JD Sports.
    The gradient of the slopes vary between very slight and slight.

Level Change (Shopping to Cinema and Restaurants)

  • There is a ramp/slope located to the right of the car park.
  • The ramp/slope is used to access the cinema and restaurants.
    There is no dropped kerb at the top of the ramp.
    There are a number of Blue Badge parking bays next to the cinema and restaurants which can be used to provide step-free access.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) located at the rear of the main car park.
  • The step(s) is/are used to access the cinema and restaurants.
    There are a number of Blue Badge parking bays next to the cinema and restaurants which can be used to provide step-free access.
  • There is/are 12 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.


  • There are no public toilets available.
  • There are customer accessible toilets available at some of the units including Marks and Spencer's, Next and McDonald's.

Main Pedestrian Crossing(s) (To Silverlink Point)

  • There are dropped kerbs with tactile paving at the crossing points.
  • There are 2 central islands with dropped kerbs and tactile paving.
  • The road surface is tarmac.
  • At the first crossing from the shopping park to Silverlink Point the traffic is coming from your right.
    At the first central island take the crossing on your right.
    At the second crossing point the traffic is coming from your right.
    At the third crossing point the traffic is coming from your left.
  • There are visual signals.
    The height of the button is 105cm and there is a rotating cone at the base of the signal box.

Related Access Guides