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Craigdarroch House Hotel

Foyers, Loch Ness, Inverness, IV2 6XU

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Access Guide

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Location

  • The venue is situated within the centre of the village.
  • This venue is situated in Foyers.
  • The venue is situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Inverness.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 1 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 140cm (4ft 7in).

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the main entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 80cm (2ft 7in).
  • There are steps to access this area / service.
  • The steps are located ahead as you enter.
  • There is / are 4 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Outside Access (Bar Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 112cm (3ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 140cm (4ft 7in) wide.

Level Change (Bar Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the bar entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 90cm (2ft 11in).
  • There are steps to access this area / service.
  • The steps are located ahead as you enter.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.
  • Comments View
    • The step is located at the second set of doors.
    • There is an additional 2 medium steps without handrails if entering from the garden area.

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar and restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Eating and Drinking (Bar)

  • The following information is for the bar.
  • The bar does not serve food.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is 13m (14yd 8in) from the main entrance.
  • The distance between the floor and the lowest table is 56cm (1ft 10in).

Eating and Drinking (Restaurant)

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the bar entrance.
  • The distance between the floor and the lowest table is 76cm (2ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks and meals.
  • Opening Times View
    • Monday 11:00 - 23:00..
    • Tuesday 11:00 - 23:00..
    • Wednesday 11:00 - 23:00..
    • Thursday 11:00 - 23:00..
    • Friday 11:00 - 23:00..
    • Saturday 11:00 - 23:00..
    • Sunday 11:00 - 23:00..

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are all bedrooms.

Room

Accessible Toilet

  • The toilet was inaccessible at the time of the survey.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located Anywhere around the venue.
  • A member of staff trained in BSL skills is not normally on duty.