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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Pontefract Hospital is situated on Friarwood Lane almost in the centre of the town. The postcode is WF8 1PL.
  • The main car parks at Pontefract Hospital are opposite the main Building on Friarwood Lane. A car parking ticket is collected on arrival and used to pay when leaving the hospital.
• By Bus View
  • There is an onsite bus stop which is located close to the main entrance. Metro's online journey planner can be used to start to plan the journey by bus. The hospital offers a free bus service carrying visitors between Dewsbury, Pontefract and Wakefield hospitals. Service 113 takes patients and visitors between the three hospitals, seven days a week. MetroLine on 0113 245 7676. Metroline is open from 7am to 10pm daily (except Christmas Day, Boxing Day and New Year's Day).
• By Train View
  • The nearest Rail station is Pontefract - Baghill station which is 0.6km away. To view the route use the google map link below.
• Useful Links View
  • Metro's Journey Planner.
  • To view the web page described above click here (opens in new tab).
  • Metro Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking Route from Station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• The Patient Advice and Liaison Service (PALS) is located at Pinderfields Hospital Wakefield.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01924 542 972.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
• There are volunteers available for help and assistance at the hospital.
• Volunteers do receive disability awareness / equality training.
• Hospital staff do receive disability awareness / equality training.
• Volunteers can be found at the hospital main reception desk.
• No hospital staff receive deaf awareness training.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, adjustable beds and crutches.
• To obtain mobility aids please contact hospital main reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Visitors Car Park). Skip to the next section.

Hospital Parking (Visitors Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the left of the main entrance on Grove Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • Controls at the barrier are within the range of 100cm to 110cm.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside New Friarwood House.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment machines are located at the rear of the car park.
  • Payment machines are located by the zebra crossing at the pedestrian exit to the hospital.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
• Comments View
  • There are no Blue Badge bays in this car park.
  • Accessible parking is located next to the main hospital entrance and outside the Emergency Department entrance.

You are on Hospital Parking (Main Entrance Blue Badge Parking). Skip to the next section.

Hospital Parking (Main Entrance Blue Badge Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the hospital main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 590cm (12ft 2in x 19ft 4in).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the hospital main entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 20 Minutes only.
  • Payment machines are located at the side of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 37m (40yd 1ft) from the hospital main entrance.

You are on Getting To (The Time to Eat Cafe). Skip to the next section.

Getting To (The Time to Eat Cafe)

• The Time to Eat Cafe is/are located on the ground floor.
• Access to the Time to Eat Cafe is via the main hospital entrance.
• Enter via the main hospital entrance and bear right, The Time to Eat Cafe is directly ahead.
• There is step free access to the Time to Eat Cafe.
• The Time to Eat Cafe is approximately 10m from the main hospital entrance.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Hospital Main Entrance). Skip to the next section.

Outside Access (Hospital Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the main hospital building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 201cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 198cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 17:00.
• Tuesday 08:00 - 17:00.
• Wednesday 08:00 - 17:00.
• Thursday 08:00 - 17:00.
• Friday 08:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance Details View
  • This information is for the entrance located on the ground floor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There are no doors at this entrance.

You are on Counter. Skip to the next section.

Counter

• The Cafe counter is located at the cafe entrance.
• The counter is approximately 2m (2yd 7in) from the cafe entrance.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are medium.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is not a low section of the counter (76cm or below) available.
• The counter is staffed.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the Cafe entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 95cm (3ft 1in).
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• There is not ample room for a wheelchair user to manoeuvre.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Hot and cold food and drinks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other access guides that are related to this one please use the links below.
• Main Pontefract Hospital Building Guide link (new tab) - click here.