Access Guide
COVID-19 Information
- The information in this section was taken in November 2020.
- There have been no changes to the venue's parking or entrances/exits as a result of COVID-19.
- Hand sanitisers are available at all main entrances to buildings, car parks and wards/departments.
- There is currently a restricted number of visitors allowed and some one way systems in place.
- There is a reduction in the number of seats in waiting areas to achieve required social distancing.
- Wall signage has been installed advising of social distancing and floor markings are in place advising where to stand when required to queue.
- Protective screens are located at reception desks.
- It is advised to keep left on stairwells.
- Lifts are limited to two people at a time.
- There have been no changes to the toilet facilities.
- Users must comply with social distancing requirements and wear masks/facial coverings where required to do so.
- Volunteers are available for help.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Getting To The Hospital
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By Road
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- The main hospital site entrance to the Campus for Ageing and Vitality is located off Westgate Road. If you are using a sat nav to find the hospital please use the postcode NE4 6BE.
- The Blue Badge parking areas are located outside Building 12, Building 15, Belsay Day Unit, The Hadrian Clinic and CRESTA Clinics.
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By Bus
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- From Newcastle's Haymarket, take bus number 46 to CAV from stand V. Every 30 minutes, Monday to Friday. There is also a shuttle bus that links the Campus for Ageing and Vitality with the RVI, the Haymarket Bus Station and Gosforth (Newcastle Great Park).
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By Train
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- The nearest National Rail station is Newcastle.
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By Underground
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- The nearest Metro station is Nexus.
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Useful Links
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- This link explains how to find the Campus for Ageing and Vitality.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- Interpreting services can be provided by the Trust and confirmation of booking details can be provided by the PALS team.
Parking
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Ward Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is moderate.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Opening Times (Visiting Hours)
- Monday 14:00 - 16:00.
- Monday 18:00 - 20:00.
- Tuesday 14:00 - 16:00.
- Tuesday 18:00 - 20:00.
- Wednesday 14:00 - 16:00.
- Wednesday 18:00 - 20:00.
- Thursday 14:00 - 16:00.
- Thursday 18:00 - 20:00.
- Friday 14:00 - 16:00.
- Friday 18:00 - 20:00.
- Saturday 14:00 - 16:00.
- Saturday 18:00 - 20:00.
- Sunday 14:00 - 16:00.
- Sunday 18:00 - 20:00.
Ward
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Ward Information
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- This is a/an stroke ward.
- This is a shared ward.
- There is/are 8 bay(s) available.
- There is/are 12 side room(s) available.
- There is/are 36 bed(s) on this ward in total.
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Ward Access
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- There is not a/are not door(s) leading into the ward.
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
- The lighting levels are bright.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 75cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is not sufficient space next to the bed for a mobile hoist to operate.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are bright.
- The width of the door opening into the ensuite is over 75cm.
- There is a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
- The colour contrast between the walls and the floor in the ensuite is good.
- The lighting levels in the ensuite are medium.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the ward corridor.
- There are no standard toilet facilities on the ward for visitors.
Washroom (Side Room)
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Washroom Details
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- The accessible washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is step free access to the accessible washroom surveyed once inside the ward.
- This is an interchangeable between male and female accessible washroom.
- The accessible washroom is not for the sole use of disabled people.
- There is pictorial and written or text signage on or near the accessible washroom door.
- The accessible washroom door(s) open(s) outwards.
- The door(s) is/are locked by a push button/pad.
- The door(s) is/are heavy to open.
- The width of the door opening is 90cm (2ft 11in).
- The dimensions of the accessible washroom are 285cm x 235cm (9ft 4in x 7ft 9in).
- The accessible washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- There is not a flashing fire alarm beacon within the accessible washroom.
- There is not a coat hook in the accessible washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifictions, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 76cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 109cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 125cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The accessible washroom has a non-slip floor.
- The accessible washroom surveyed does not have a ceiling tracking hoist.
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Toilet Details
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- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 200cm.
- There is no flush.
- There are dropdown rails on both sides of the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 57cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is lever.
- There is a flip down/tip up seat for the shower.
- The height of the flip down/tip up or fixed seat is 46cm (1ft 6in).
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external accessible washroom door and wall is good.
- The colour contrast between the internal accessible washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The toilet seat colour contrast is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the accessible washroom floor and walls is good.
- Lighting levels are medium.
Washroom (Ward Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 166cm x 240cm (5ft 5in x 7ft 10in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Washroom (Ward Bathroom)
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Washroom Details
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- The washroom surveyed has a bath and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 85cm (2ft 9in).
- The dimensions of the washroom are 260cm x 375cm (8ft 6in x 12ft 4in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 73cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The height of the towel dispenser is 148cm.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Bath Details
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- The height of the side of the bath from floor level is 67cm (2ft 2in).
- The bath is not height adjustable.
- The bath tap type is twist/turn. It is not a mixer tap.
- There is a shower over/for the bath.
- The shower head height is fixed.
- The height of the shower head is 60cm (1ft 12in).
- There are not wall-mounted grab rails available.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Accessible Toilet (Ward)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the left on entering the ward corridor.
- This accessible toilet is approximately 45m (49yd 8in) from the ward entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 200cm x 270cm (6ft 7in x 8ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is no flush.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Toilet (Visitors)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the left on entering the ward corridor.
- This accessible toilet is approximately 20m (21yd 2ft) from the ward entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The door is heavy.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The dimensions of the accessible toilet are 215cm x 200cm (7ft 1in x 6ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 142cm (4ft 8in).
- There is a dropdown rail on the transfer side.
- There is no flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 122cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located off the main corridor.
- The shared toilet(s) is/are approximately 50m (54yd 2ft) from the ward entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.