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General Office

Broadgreen Hospital, Thomas Drive, Liverpool, L14 3LB

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Access Guide

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Getting To The Hospital

  • By Road View
    • From the M62: Leave the M62 motorway at junction 5, signed A5080 Knotty Ash and Huyton. Take the first exit from the roundabout, signed A5080 Knotty Ash and Broadgreen Hospital. Continue for approximately 1 mile, straight through the first set of traffic lights. At the next set of traffic lights turn right onto Thomas Lane (under a railway bridge). Continue for approximately half a mile and at the next traffic lights, turn left onto Thomas Drive and enter the hospital site on the right. From the city centre and Mersey Tunnels: The hospital is adjacent to the M62 approach road so follow signs to the M62 motorway. As you approach the motorway keep in the left-hand lane, proceed under the flyover and take the slip road signposted Broadgreen Hospital next to the M62 approach road. At the first set of traffic lights turn left into Thomas Lane and at the next set of traffic lights turn left into Thomas Drive. Turn right to enter the site at the main entrance. The postcode for the Sat-Nav is L14 3LB. The address for the hospital is: Broadgreen Hospital Thomas Drive Liverpool L14 3LB.
    • The hospital also has a designated Blue Badge car park. Standard parking charges apply for Blue Badge holders in this car park. The Blue Badge car park is at the rear of the hospital site. There is also a multi-storey car park within the grounds of Broadgreen Hospital. The car park is open 24 hours a day, seven days a week, and charges apply. A shuttle bus service runs Monday to Friday 08:00 to 16:45 with several pick up points around the hospital grounds.
  • By Bus View
    • There are a variety of bus services which operate from the surrounding areas and drop off at the hospital or within walking distance. To find information about times and services please contact the Merseytravel Traveline on 0871 200 2233 or follow the link below.
  • By Train View
    • Broadgreen train station is 5 to 10 minutes walk from the hospital. If you are travelling from further afield, Lime Street Station, which serves the city line, is less than 4 miles away in the city centre. Taxis are readily available from Lime Street Station and Merseytravel can provide details of bus services linking local train stations and the hospital.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Foyer of the Royal Liverpool University Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0151 706 4903.
  • Hospital staff do receive disability awareness / equality training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • No hospital staff receive deaf awareness training.
  • The assistance dog toilet or toileting area is located on the green areas around the site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks and crutches.
  • To obtain mobility aids please contact the main reception or a member of staff.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.

Parking (West Road and Other Parking Information)

  • There is a designated drop off point.
  • The drop off point is located off West Road.
  • Comments View
    • The hospital also has a designated Blue Badge car park.
    • Standard parking charges apply for Blue Badge holders in this car park.
    • The Blue Badge car park is at the rear of the hospital site.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 60+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 3.5m x 5m (11ft 5in x 16ft 4in).
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb/non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is not generally busy.
    • The car park does not have a height restriction barrier.
    • A shuttle bus service operates between the car parks and different entrances.
    • Additional Blue Badge parking areas are available outside the main and Alexandra Wing entrances.
    • There are no parking charges in these areas.
    • Patients and visitors can also park in the Vinci two storey car park which is on site and a 5 minute walk from the main hospital buildings.
    • This car park does not have Blue Badge bays and standard parking charges apply.

Getting To (The General Office)

  • The General Office is/are located in the Surgical Corridor - Green Zone Building.
  • Access to the General Office is via the West Road Entrance into the Surgical Corridor - Green Zone Building.
  • Enter via the West Road Entrance into the Surgical Corridor - Green Zone Building and bear left. Follow the corridor and the General Office entrance is located on the left.
  • There is ramped/sloped access to the General Office.
  • The General Office is approximately 57m from the est Road Entrance into the Surgical Corridor - Green Zone Building.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (West Road Entrance - Surgical Corridor - Green Zone Building)

  • Entrance Details View
    • This information is for the entrance located off West Road.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 125cm.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is no hand sanitiser at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 102cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located leading to the West Road Entrance.
    • The ramp/slope gradient is easy.

Opening Times (General Office)

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Entrance (General Office)

  • Entrance Details View
    • This information is for the entrance located on the Surgical Corridor - Green Zone Building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is no hand sanitiser at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Reception (General Office)

  • Reception View
    • The reception point is located off the Surgical Corridor - Green Zone Building.
    • The reception point is approximately 15m (16yd 1ft) from the office entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Inside Access

  • There is level access once inside.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is in the Main Hospital Entrance reception foyer.

Standard Toilet(s)

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