You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Royal Orthopaedic Hospital is located South West of central Birmingham, just off the A38 Bristol Road.
    There are several entrances to the site.
    The main hospital entrance can be reached by Gate C.
    The Pharmacy, Outpatients, Day Admissions and HDU can be reach by Entrance A.
    Entrance B is the pedestrian entrance.
  • There are Blue Badge bays located near most main entrances to the buildings.
    Car parking is available for patients and visitors to the Royal Orthopaedic Hospital NHSFT, however at peak times the car parks can become congested and spaces are limited.
    The pay and display pay stations accept both credit/debit cards payment and the following coins: £2, £1, 50p, 20p and 10p.
    Please obtain a ticket before you leave your car and ensure that it is clearly displayed on you dash board or window. (The pay machines do not accept notes - there is a change machine available opposite the entrance to the X-ray Department).
    A parking attendant is available from 07:00 to 18:30, Monday – Friday, based in Gate C car park. Daily Parking charges are:
    Up to 2 hours - £3.80
    Up to 5 hours - £5.00
    Up to 24 hours - £7.50
    A 20 minutes drop off facility is available free of charge. Please obtain a free ticket from the pay and display machine and display in your vehicle.
    Blue badge holder charges are:
    Up to 5 hours - £3.80
    Up to 24 hours - £7.50
    Alternative payment methods include:
    Pay by phone: 01895 262122
    Pay by text: 68680
    Pay by web www.apcoaconnect.com
    Pay by App: download the Apcoa Connect App. The Royal Orthopaedic Hospital Car Park location code is 4012
    Patient parking charge concessions – Weekly Tickets
    Reduced car park fees are available for patients in certain circumstances which may require regular or long term visits.
    Please pick up a form from the ward or department you are visiting or from the welcome desk situated at the main entrance to the Outpatients Department.
    The cost is £17.50 per week.
    Please note, weekly tickets cannot be purchased in advance. Ward 3 patients can apply for a separate weekly ticket costing £10.
    For more information please see the parking attendant on-site, call 0345 301 1151 or visit the APCOA Connect website at www.apcoaconnect.com (opens in new tab).
• By Bus View
  • There are 2 main bus stops located on the A38 Bristol Road, near Gate A.
    The services here include the 61, X20, 63 and 144 which is run by First Group and NX bus.
  • There is not an onsite bus stop.
• By Train View
  • Northfield Station is approximately 1.1 - 1.2 miles (23 - 24 minute walk) via the Bristol Road South/A38, B4121 and Bristol Road South/A38 or Woodland Road.
    This would take approximately 4 minutes via taxi.
    There is step-free access via lifts at this station.
    Selly Oak station is also near and on the A38, with lift access to reach the 61 and 63 bus services to the hospital.
• Useful Links View
  • First Group.
  • To view the web page described above click here (opens in new tab).
  • National Express West Midlands.
  • To view the web page described above click here (opens in new tab).
  • West Midlands Railway.
  • To view the web page described above click here (opens in new tab).
  • Northfield Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 685 4128.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found near the main hospital entrance.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a porter or any member of staff.

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• Comments View
  • There is a PALS department at ROH, but the best way of contacting is by phone or email.

You are on Approach (Car Park A). Skip to the next section.

Approach (Car Park A)

• The surface of the approach is tarmac.
• There is a/are fixed bollard(s) on the approach.
• The minimum width between the bollards/wall is 106cm.
• The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.

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• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
• Comments View
  • From the top four Blue Badge bays there is a slight decline to entrance A, Orthotics, Pharmacy, Pre-Operative Assessment and The Woodlands Suite, as shown in photograph 1 and 2.
  • From the bottom 5 Blue Badge bays there is a steep incline and bollards to reach HDU, Pharmacy, Admission & Day Case Unit, Orthotics, Woodlands Suite and entrance A as shown in photographs 4 and 5.

You are on Hospital Parking (Gate A - Car Park A). Skip to the next section.

Hospital Parking (Gate A - Car Park A)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off the Entrance A access road, opposite the Day Case Unit.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 500cm (7ft 10in x 16ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located near entrance A.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 55m (60yd 5in) from the entrance A.
• Comments View
  • There are a further 5 Blue Badge bays at the end of Car Park A as shown in photographs 2 and 3.
  • Entrance A, which leads to the Wards, Pre-Operative Assessment and Pharmacy has sloped access approximately 55 meters from the top parking bays, as seen in photos 1 and 4.
  • The entrance to the Admission and Day Case Unit has sloped access, approximately 65 meters from these bottom Blue Badge Bays.
  • The Woodlands Suite entrance has sloped access, approximately 35 metres from the bottom Blue Badge Bays.
  • The entrance to Orthotics has sloped access, approximately 43 metres from the bottom Blue Badge Bays.
  • The slope to these entrances can be seen in photographs 6 and 7.
  • There is staff parking beyond this car park which is barrier controlled.
  • Free parking for 20 minutes is available.

You are on Hospital Parking (Gate C - Car Park C). Skip to the next section.

Hospital Parking (Gate C - Car Park C)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off the Entrance C access road, opposite the Main Hospital Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located near the main entrance, between the Blue Badge bays.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main entrance.
• Comments View
  • There are a further 4 Blue Badge bays located in front of the physiotherapy gym which is part of Car Park C.
  • The dimensions of these bays are 240cm x 480cm.
  • The nearest bay is approximately 10 metres from the entrance to the physiotherapy gym.
  • These bays can be seen in photographs 4 and 5.
  • There are no payment machines near this area.
  • Free parking for 20 minutes is available.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of Car Park C.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 270cm.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 127cm (4ft 2in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 220cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 132cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There is a testing station approximately 6m from the second set of doors.
  • Here your temperature will be taken, and hand gel and a mask given to you before you can proceed within the hospital.

You are on Reception (Main Hospital Entrance). Skip to the next section.

Reception (Main Hospital Entrance)

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• Reception View
  • The reception point is located to the right of the main hospital entrance.
  • The reception point is approximately 18m (19yd 2ft) from the main hospital entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
• Comments View
  • During the Covid-19 pandemic there are temporary screens at the reception.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
  • There is a steep ramp, with handrails on both sides, for access to MRI, Therapy Services, Oncology and the Children and Young People's Centre.
  • The ramp or slope does bypass the step(s).
  • There is/are 6 clearly marked step(s), with a handrail on the left going up, for access to Therapy Services and the Children and Young People's Centre.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The ramp is seen in photographs 5 to 9.
    The steps can be seen in photographs 10 and 11.
  • There is a slight slope, with handrails on both sides, for access to areas leading from Entrance A to the Wards, Pre-operative Assessment and the Multi Faith Prayer Room.
  • The ramp can be seen in photographs 12 and 13.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in all corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
  • Maps are provided at key intersections.
  • Due to the ongoing COVID-19 pandemic, there are directional stickers on the floor.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.
• Comments View
  • There is a steep ramp leading to a toilet near the pharmacy as shown in photographs 14 and 15.
  • This ramp has a handrail going up on the right.
  • Another steep ramp leads from the first floor to Wards 10, 12 and the Woodlands Suite, as shown in photographs 16 and 17.
  • This ramp has handrails on both sides.

You are on Level Change (Main Hospital Corridor). Skip to the next section.

Level Change (Main Hospital Corridor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between X-Ray and Hydrotherapy.
• The ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.
• The lighting levels at the ramp/slope are varied.
• The ramp/slope does not bypass the step(s).

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• Comments View
  • This ramp leads from the main entrance to the Café Royale Restaurant, Hydrotherapy, Discharge Lounge and the other side of the hospital.

You are on Amenities. Skip to the next section.

Amenities

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• Shops and Services View
  • The shops/services available include; a coffee shop.
  • The Royal Voluntary Service Café is approximately 24m beyond the main hospital entrance, on the right.
• ATM Machines View
  • There is an/are ATM machine(s) available.
  • The ATM Machine(s) is/are located outside X-Ray.
  • A low level ATM machine is not available.
• Pay Phones and Charging Points View
  • Pay phones are not available.
  • Phone charging points are not available.
• Public WiFi View
  • Free public WiFi is available.
• TV Pre-Payment Machines View
  • There are no TV pre-pay machines for patients.
• Additional Information View
  • There is a free phone located at the main hospital entrance.
    This phone links you to local taxi firms and PALS.
    The highest buttons are on the phone are at a height of 135cm.

You are on Other Floors (Therapy Service). Skip to the next section.

Other Floors (Therapy Service)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is not a landing.
  • The lighting levels are moderate to good.

You are on Other Floors (Outpatients, Ultrasound and Cashier). Skip to the next section.

Other Floors (Outpatients, Ultrasound and Cashier)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are varied.

You are on Lift (Outpatients, Ultrasound and Cashier). Skip to the next section.

Lift (Outpatients, Ultrasound and Cashier)

• There is a lift for public use.
• The lift is located to the right from the main hospital entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 28m (30yd 1ft) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 130cm.
• The dimensions of the lift are 140cm x 240cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift (Therapy Service). Skip to the next section.

Lift (Therapy Service)

• There is a lift for public use.
• The lift is located on the ground floor near the children and young people's centre.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 146m (159yd 2ft) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The clear door width is 120cm.
• The dimensions of the lift are 130cm x 280cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Outside Access (Entrance A - Courtyard). Skip to the next section.

Outside Access (Entrance A - Courtyard)

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• Entrance Details View
  • This information is for the entrance located near Car Park A, on the left side of the hospital site.
  • The entrance area/door is not clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 177cm.
• Comments View
  • There is a temporary check point beyond this entrance where your temperature will be taken.
  • Hand gel and a face mask will be provided to you.

You are on Other Floors (Entrance A). Skip to the next section.

Other Floors (Entrance A)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are varied.

You are on Lift (Entrance A). Skip to the next section.

Lift (Entrance A)

• There is a lift for public use.
• The lift is located beyond Entrance A.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 28m (30yd 1ft) from the entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 145cm x 290cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift (Entrance A - by Wards 10 and 12). Skip to the next section.

Lift (Entrance A - by Wards 10 and 12)

• There is a lift for public use.
• The lift is located on the ground floor.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 25m (27yd 1ft) from the entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 138cm.
• The dimensions of the lift are 283cm x 158cm.
• There are separate entry and exit doors in the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Accessible Toilet(s) (Main Hospital Entrance). Skip to the next section.

Accessible Toilet(s) (Main Hospital Entrance)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right from the main hospital entrance.
  • This accessible toilet is approximately 27m from the main hospital entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text, Braille, pictorial and tactile signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm.
  • The contrast between the internal door and wall is fair.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 166cm x 180cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 158cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 104cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 85cm.
• Comments View
  • There is a single door to access the toilet lobby (photograph 1).
  • The door opens away from you (push), is heavy and opens to a width of 87cm.

You are on Standard Toilet(s) (Main Hospital Entrance). Skip to the next section.

Standard Toilet(s) (Main Hospital Entrance)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the right from the main hospital entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the main hospital entrance.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Some toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is good.
  • There are vertical wall mounted rails on both sides of the toilet.
  • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is good.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and next to the sinks.
  • Lighting levels are moderate to good.

You are on Parent and Baby Room (Baby Feeding Room - Main Hospital Entrance). Skip to the next section.

Parent and Baby Room (Baby Feeding Room - Main Hospital Entrance)

• There is a parent and baby room for public use.
• The parent and baby room is located to the right from the main hospital entrance.
• The parent and baby room is approximately 28m from the main hospital entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 77cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

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• Comments View
  • There is a single door to the room area.
  • The door opens away from you (push), is heavy and opens to a width of 87cm.

You are on Accessible Toilet(s) (Pharmacy). Skip to the next section.

Accessible Toilet(s) (Pharmacy)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located off the main corridor near the Pharmacy.
  • This accessible toilet is approximately 22m from the side entrance near the orthotics department.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 81cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 264cm x 194cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 100cm and 150cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 103cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Outside Access (Entrance B - Pedestrian Entrance). Skip to the next section.

Outside Access (Entrance B - Pedestrian Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital site.
  • The entrance area/door is not clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 114cm .
  • There is an intercom.
  • The height of the intercom is 114cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Comments View
  • During the COVID-19 pandemic, this entrance will be temporarily closed.

You are on Outside Access (Side Entrance near the Orthotics Department). Skip to the next section.

Outside Access (Side Entrance near the Orthotics Department)

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• Entrance Details View
  • This information is for the entrance located near the Orthotics Department and Car Park A.
  • The entrance area/door is not clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 105cm.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 168cm.
• Comments View
  • There are bollards and a steep slope which are located between the Blue Badge bays at the rear of Car Park A and this entrance.

You are on Outside Access (The Woodlands Suite - Private Suites). Skip to the next section.

Outside Access (The Woodlands Suite - Private Suites)

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• Entrance Details View
  • This information is for the entrance located near to Car Park A.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 105cm.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 120cm .
  • There is an intercom.
  • The height of the intercom is 120cm .
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 128cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There are bollards and a steep slope which are located between the Blue Badge bays at the rear of Car Park A and this entrance.

You are on Accessible Toilet(s) (Pre-operative Assessment Clinic and Ward 3 - Second Floor). Skip to the next section.

Accessible Toilet(s) (Pre-operative Assessment Clinic and Ward 3 - Second Floor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located between the entrances of the pre-operative assessment clinic and ward 3 on the second floor.
  • This accessible toilet is approximately 15m from the lift.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 160cm x 181cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 61cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 122cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Car Parking link (new tab) - click here.
• Outpatients link (new tab) - click here.