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Opal Gardens

2 Hope Road, Anson Road, Victoria Park, Manchester, M14 5ET

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Access Guide

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Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Manchester.
  • The nearest mainline station is Manchester Oxford Road.
  • There is a bus stop within 150m (164yds) of the venue.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.

Outside Access (Gate Entrance)

  • This information is for the entrance located to the right the car park barrier on Hope Street.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 93cm (3ft 1in) wide.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 79cm (2ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 86cm (2ft 10in) wide.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • All entrance doors to each block are similar to this.
    • The laundry room door has just 1 similar door but it is only 70cm wide.
    • The second door at Stair B differs by being straight ahead as you enter where others are diagonally across.

Outside Access (Social Space Entrance)

  • This information is for the entrance located at the front of the central building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Level Change (Social Space Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope does bypass the steps.
  • The ramp or slope is located leading up to the entrance from the right.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.
  • The width of the ramp or slope is 130cm (4ft 3in).
  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Outside Access (Security Office Entrance)

  • This information is for the entrance located at the side of the security office to the left of the main gate.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 69cm (2ft 3in) wide.

Level Change (Security Office Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the secutity office from the main gate.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception (Social Space Welfare Office)

  • The desk is 3m (3yd 10in) from the Social Space entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is low.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Lift (Social Space)

  • The lift is located to the right as you enter the Social Space block.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 4m (4yd 1ft) from the Social Space entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 97cm x 136cm (3ft 2in x 4ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are adjustable.
  • Motorised scooters are allowed in public parts of the venue.

Accommodation

  • Location of Accessible Accommodation View
    • The establishment provides 8 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • The accessible facilities are located on the ground floor of several buildings here.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Flashing alarms and Vibrating pillows is available.
    • Flashing fire alarms are available on request.
    • Vibrating fire alarms are available on request.
    • The accommodation does provide any other auxiliary aids for people with mobility impairments.
    • Mobile hoists are available.
    • Other auxiliary aids available are available on request.
    • Assistance dogs are welcome to stay with residents in standard rooms.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • Rooms are located in all blocks.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.
  • Comments View
    • None of the accessible rooms were available to survey at the time of research.
    • The photographs show one of the types of standard room which has a medium step leading into the en suite.
    • There are 433 rooms available here with 40 ground floor standard rooms.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 6m (6yd 1ft) from the Social Space entrance.
    • The accessible toilet is located round to the right as you enter the Social Space block.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 145cm x 200cm (4ft 9in x 6ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 65cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is fair.
    • The contrast between the external door and wall is fair.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.