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Vox

Resorts World, Birmingham, B40 1PU

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • Under government guidelines The Vox can host events up to 30 people max.
  • There have been no changes to the parking.
  • There has been no change to the access to the building.
  • There is hand sanitiser available at the entrance.
  • There is a one way system in place in the public mall and keep left is the direction of general movement across the venue.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Retail areas are currently all takeaway.
  • All public toilets remain closed in the public mall. Strict protocols are in place in the Hall toilets.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Resorts World

Getting Here

  • By Road View
    • Resorts World Birmingham is located within the NEC complex to the east of Birmingham, just 5 minutes from the M42 Junction 6, and the A45. From the M42 and A45 please follow the signs towards the NEC.
    • There are 2 car parks available for Resorts World Birmingham: Multi-storey Car Park and Car Park South 2 Overflow Parking. The Multi-storey Car Park is located at the rear of Resorts World Birmingham. The entrance is located on South Car Park Road, off Pendigo Way. For directions to Resorts World Birmingham Multi-storey Car Park please use the postcode: B40 1NT.
  • By Bus View
  • By Train View

Entrance (The Vox)

  • Entrance View
    • This information is for the entrance located on the second floor of Resorts World.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 169cm.
  • Comments View
    • There are also 2 sets of manual double doors (with one locked leaf) which open away from you (push) to the right of the automatic doors at this entrance.
    • The clear opening width of the manual doors is 84cm.

Getting Around

  • Access View
    • There is step-free access throughout the area.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the foyer area, depending on the event(s) taking place.
    • There is a hearing assistance system in the public areas of the building.
  • Comments View
    • Food and drink is served in the foyer area.
    • The food and drink serving area layout varies depending on the event.
    • There are also portable bars and buffet trollies available as required by events.
    • Photograph 9 shows an example of a hot drink serving area.
    • Photograph 10 shows an example of the portable bar and buffet trollies.

Counter (Cloakroom)

  • Counter View
    • The counter is located to the centre left of the foyer, just before the Boardrooms.
    • The counter is approximately 15m (16yd 1ft) from the entrance.
    • Clear signage for the counter is not visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
    • The type of flooring in this area is carpet.
  • Seating Area View
    • There is not a waiting area close to the counter.

Conference Room(s) (Boardrooms)

  • Access to the Room View
    • The room surveyed was Boardroom 2.
    • Boardroom 2 is located on the right hand side of the conference area, off the left of the foyer.
    • There is not wayfinding signage for the room.
    • There is clear signage for the room (on or near the door).
    • There is written signage for the room, in block capital lettering, that is clearly visible.
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is some fixed furniture within the room.
    • The distance between the floor and the underside of the table is 71cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable desk is not available.
    • There is a/are chair(s) with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The type of flooring in the room is carpet.
    • There is some flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is poor.
    • The lighting levels are adjustable.
    • There are 3 similar boardrooms in total.
      Boardrooms 1 and 2 are on the right hand side of the conference area.
      Boardroom 3 is on the left hand side of the conference area.
      Boardrooms 1 and 3 were in use at the time of the survey.

Event Room(s) / Space(s) (Vox 1 - 5)

  • Access to the Room View
    • The rooms surveyed were Vox 1 - 5.
    • Vox 1 - 5 are located to the rear of the conference area, to the left hand side of the foyer as you enter, beyond the Boardrooms.
    • There is wayfinding signage for the rooms.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the door opening is 178cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is a fixed hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
    • The written signage displays the door identification. Delegates will be informed which door(s) to use as appropriate for their conference.
      Vox 1 - 5 can be used as 1 large room or any combination up to 5 smaller rooms.
      At the time of the survey Vox 1 and 2 were being used as 1 room, Vox 3 was being used as 1 room, and Vox 4 and 5 were being used as 1 room.
      Vox 1 is entered via Door A.
      Vox 2 is entered via Door B and Door C.
      Vox 3, 4 and 5 were 1 large room.
      Vox 3 is entered via Door D and Door E.
      Vox 5 is entered via Door F.
      Vox 4 is entered via Vox 3 or Vox 5.
      The hearing loop is an infrared headset system which can be requested on registration.
      There are 2 stage heights.
      At the time of the survey Vox 4 and 5 was set up with the highest stage with 2 medium height steps without handrails to access the stage.
      There is a portable ramp for the lower stage height.
      A platform lift can be arranged if the higher stage with level access is required.
  • Comments View
    • Photographs 1 - 5 show Vox 1 and 2.
    • Photographs 6 - 9 show Vox 3.
    • Photographs 12 - 14 show Vox 4 and 5.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located to the front left of the conference area, off the left hand side of the foyer, opposite Door A (Vox 1), and to the centre right of the conference area opposite Door C and Door D (Vox 2 and 3).
  • Female and male standard toilet facilities are located to the front left of the conference area, off the left hand side of the foyer, opposite Door A (Vox 1), to the centre right of the conference area, opposite Doors E and F (Vox 3 and 5).

Accessible Toilet(s) (Boardrooms and Vox 1 - 2)

  • Location and Access View
    • This accessible toilet is located to the front left of the conference area, off the left hand side of the foyer, opposite Door A (Vox 1).
    • This accessible toilet is approximately 40m (43yd 2ft) from the entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 217cm (4ft 11in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 132cm and 163cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 91cm.

Accessible Toilet(s) (Vox 2 - 5)

  • Location and Access View
    • This accessible toilet is located to the centre right of the conference area opposite Door C and Door D (Vox 2 and 3).
    • This accessible toilet is approximately 44m (48yd 4in) from the entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 132cm and 163cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Standard Toilet(s)

  • Toilet Facilities View
    • The female and male toilets are located to the front left of the conference area, off the left hand side of the foyer, opposite Door A (Vox 1).
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 40m from the entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 78cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • Photographs 1 - 3 show the standard female toilets in this area.
      Photographs 4 - 6 show the standard male toilets in this area.
  • Toilet Facilities 2 View
    • The female and male toilets are located to the centre right of the conference area, opposite Doors E and F (Vox 3 and 5).
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 55m from the entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • There is an ambulant cubicle in the standard male toilets only.
      There is also an entrance to the standard female toilets in this area opposite Door C and Door D (Vox 2 and 3), next to the accessible toilet.
      There is also an entrance to the standard male toilets in this area at the rear right of the conference area.
      Photographs 7 and 8 show the standard female toilets in this area.
      Photographs 9 - 11 show the standard male toilets in this area.

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