You are on Introduction. Skip to the next section.

Introduction

• The fort is open the last weekend of the month and bank holidays from 11:00 till 16:00.
• The fort is also open depending on events taking place.
• The facilities at Coalhouse Fort include a park, moat, picnic benches, and walks.
• The park is open throughout the year.
• Admission Prices for open days Adults (17+) = £3.00 Concessions = £2.00.
• Children 5 - 16 inclusive = 50p.
• No unaccompanied Children under 16 are allowed.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the village.
• This venue is situated in East Tilbury Village.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is East Tilbury.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 480cm x 420cm (15ft 9in x 13ft 9in).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 275cm (9ft 0in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located at the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

You are on Outside Access (Tunnel Tour Entrance). Skip to the next section.

Outside Access (Tunnel Tour Entrance)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 78cm (2ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 108cm (3ft 7in) wide.
• Comments View
  • The width of the tunnel is 126cm.

You are on Level Change (Tunnel Tour Entrance). Skip to the next section.

Level Change (Tunnel Tour Entrance)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Level Change (Coalhouse Fort). Skip to the next section.

Level Change (Coalhouse Fort)

• There is a ramp or slope to access this service.
• The ramp or slope is located in the fort courtyard.
• The ramp or slope is permanent.
• There are steps to access this area / service.
• The steps are located all around the fort.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.

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• Comments View
  • The steps are located throughout the fort leading to the first and second floors.
  • The ramp allows access to the 1st floor but some of the rooms on the first floor have medium or deep steps leading to them.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snack food.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Touch tours are not available.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 20m (22yd) from the main entrance.
  • The accessible toilet is located in the toilet block.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 97cm (3ft 2in).
  • The door is light.
  • The dimensions of the accessible toilet are 212cm x 220cm (6ft 11in x 7ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 142cm (4ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Level Change (Accessible Toilet and Female Toilet). Skip to the next section.

Level Change (Accessible Toilet and Female Toilet)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right of the toilet.
• The ramp/slope is permanent.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the toilet.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).

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• Comments View
  • The ramp overcomes the steps.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located in the toilet block.
  • The female toilets are 20m (22yd) from the main entrance.
  • Inside the venue, there is not level access to the female toilet.
• Access to Standard Male Toilet(s) View
  • The male toilets are located in the toilet block.
  • The male toilets are 15m (16yd) from the main entrance.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are bright.

You are on Level Change (Male Toilets). Skip to the next section.

Level Change (Male Toilets)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.