Access Guide

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COVID-19 Information

The information in this section was taken in November 2020.
There are separate doors for entering and exiting.
There is a member of staff available at the entrance.
There is hand sanitiser available at the entrance.
The hand sanitisers are hand held.
Hand sanitisers are available inside the venue.
There is a limited number of people allowed inside.
There is not a one-way system throughout.
There is clear signage inside to help with social distancing.
There are protective clear screens located at tills/counters.
Toilets are available.
Changing rooms are currently not in use.
The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

Location

The venue is situated outside the centre of the town.
This venue is situated in Thurrock.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Chafford Hundred.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 330cm x 480cm (10ft 10in x 15ft 9in).
- The nearest designated bay is 4m (13ft 1in) from the main entrance.
- The furthest designated bay is 8m (26ft 3in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 182cm (5ft) wide.

Comments View
- There is a small lip on the threshold of the entrance.

Inside Access

There is level access to the service.
There is not a hearing assistance system.
This venue does play background music.
Music is played throughout the venue.
Motorised scooters are allowed in public parts of the venue.
Lighting levels are varied.

Accessible Changing Room

There is not a Changing Places facility available.
There are accessible changing rooms available.
The accessible changing rooms are located at the rear of the store, to the left.
The accessible changing room is 28m (31yd) from the main entrance.
The dimensions of the accessible changing room are 170cm x 278cm (5ft 7in x 9ft 1in).
The facilities available in the accessible changing room are handrails.
Other facilities available are an alarm .
There is level access to the changing room.

Standard Changing Room

There are standard changing rooms available.
The standard changing room is 28m (31yd) from the main entrance.
The standard changing rooms are located at the rear of the store, to the left.
There is level access to the standard changing rooms.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.

Lift

There is a lift for public use.
The lift is located towards the rear of the store.
The lift is a platform lift.
The floors which are accessible by this lift are G-1.
The lift is 38m (41yd 21in) from main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 89cm (2ft).
The dimensions of the lift are 152cm x 121cm (4ft x 3ft).
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lift controls do have Braille markings.
The lift controls do have tactile markings.
The lighting level in the lift is medium.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 40m (44yd) from the main entrance.
- The accessible toilet is located to the right of the main entrance.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 194cm x 185cm (6ft 4in x 6ft 1in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 128cm (4ft 2in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 107cm (3ft 6in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 80cm (2ft 7in) high.
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is fair.
- Lighting levels are bright.
Comments View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft ).
- Inside the venue, there is level access to the baby change facility.