Access Guide
Opening Times
- Monday 12:00 - 18:00.
- Tuesday 12:00 - 18:00.
- Wednesday 12:00 - 18:00.
- Thursday 12:00 - 18:00.
- Friday 12:00 - 18:00.
- Saturday 12:00 - 18:00.
- Sunday Closed.
Location
- The venue is situated within the centre of the town.
- This venue is situated in South Ockendon.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is South Ockendon.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 600cm (11ft 2in x 19ft 8in).
- The nearest designated bay is 10m (32ft 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 80cm (2ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located to the right of the entrance.
- There is / are 2 step(s) to the area / service.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
View
- The ramp bypasses the steps.
- The ramp as a handrail on both sides.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are not available.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
- Children are welcomed at the venue.