- The information in this section was taken in November 2020.
- There is not a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
- Monday 07:00 - 21:00.
- Tuesday 07:00 - 21:00.
- Wednesday 07:00 - 21:00.
- Thursday 07:00 - 21:00.
- Friday 07:00 - 22:00.
- Saturday 07:00 - 22:00.
- Sunday 08:00 - 20:00.
- The venue is situated outside the centre of the town.
- This venue is situated in West Thurrock.
- There is not a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Chafford Hundred.
- The nearest underground station is Upminster.
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 470cm x 370cm (15ft 5in x 12ft 2in).
- The nearest designated bay is 20m (22yd) from the main entrance.
- The furthest designated bay is 27m (30yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
On Street Parking and Drop-off Details.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 212cm (6ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 2m (6ft 7in) from the main entrance.
- The distance between the floor and the lowest table is 45cm (1ft 6in).
- The distance between the floor and the highest table is 86cm (2ft 10in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold sandwiches.
- There are accessible toilet facilities within this venue.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is pictorial and no signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the building.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 145cm x 195cm (4ft 9in x 6ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
- The accessible toilet also serves as the standard female and male toilet.
Availability and Location of Standard Toilets
- Standard toilets are not available.
Baby Change Facilities
- Baby change facilities are not located within the venue.
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.