You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The opening times also vary according to bookings and meetings taking place..

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park is at the front of the venue.
• The car park type is open air/surface.
• There are 2 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 330cm x 460cm (10ft 10in x 15ft 1in).
• The nearest designated bay is 10m (32ft 10in) from the car park entrance.
• The furthest designated bay is 12m (13yd) from the car park entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is tarmac.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Tilbury.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Tilbury Town.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 85cm (2ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 82cm (2ft 8in) wide.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 1m (3ft 3in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Level Change (Main Corridor). Skip to the next section.

Level Change (Main Corridor)

• There is a ramp or slope to access this service.
• The ramp or slope is located along the main corridor.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 100cm (3ft 3in).

You are on Restaurant Bar Internal (Clares Cafe). Skip to the next section.

Restaurant Bar Internal (Clares Cafe)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 16m (17yd) from the main entrance.
• The distance between the floor and the lowest table is 65cm (2ft 2in).
• The distance between the floor and the highest table is 65cm (2ft 2in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-M-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting level is bright.
• Other View
  • The services on the floors which are not accessible are standard toilets.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the main hall.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 4m (13ft 1in) from car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 109cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet (Public Areas). Skip to the next section.

Accessible Toilet (Public Areas)

• There are accessible toilets within this venue designated for public use.

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• Comments View
  • There is a similar adapted toilet available on the 1st floor without changing facilites.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located in the adapted toilet.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The dimensions of the facility are 230cm x 310cm (7ft 7in x 10ft 2in).
  • The facility changing bench height is fixed.
  • The facility changing bench is free standing.
  • The length of the bench is 155cm (5ft 1in).
  • The facility hoist is mobile.
  • The facility toilet is corner.
  • The transfer space on the right as you face the toilet is 75cm (2ft 6in).
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rails are on the right.
  • The type of sink is fixed.
  • Wall mounted hand rails are not available at the sink.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is not available.
  • No emergency alarm is fitted in the cubicle.

You are on Standard Toilet(s) (Public Areas). Skip to the next section.

Standard Toilet(s) (Public Areas)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on the mezzanine.
  • The female toilets are 3m (9ft 10in) from the stairs.
  • Inside the venue, there is not level access to the female toilet.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on the mezzanine.
  • The male toilets are 6m (19ft 8in) from the stairs.
  • Inside the venue, there is not level access to the male toilet.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There are steps to access this area / service.
• The steps are located on the first floor, leading to the mezzanine.
• There is / are 4 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on the right going up.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is generally on duty.
• Staff are trained to BSL level (unknown at time of research).
• Staff are Text Relay aware.
• Children are welcomed at the venue.