Access Guide
Summary
- For the Tower Bridge - The Engine Room and shop AccessAble Access Guide please click here (new tab).
- For the Tower Bridge - North and South Tower AccessAble Access Guide please click here (new tab).
- For the Tower Bridge - Parking and Route to North Tower AccessAble Access Guide please click here (new tab).
Other Floors (South Tower Stairs - Standard Route)
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Stairs
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- Stairs can be used to access other floors.
- The floors which are accessible by stairs are walkway level down to the lower attraction level, then the street level on Tower Bridge Road.
- There are 129 then 77 steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are varied.
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Comments
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- There is a similar staircase of 22 steps which runs parallel to the main staircase between the lower level and street level to access the male toilets only.
Exit (South Tower Stairs - Standard Route)
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Exit
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- This information is for the exit located at the base of the South Tower.
- The exit is stepped.
- There is not a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 100cm.
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Step(s)
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- The step(s) is/are located after the doorway.
- There is/are 13 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
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- These doors are only be used to exit the Tower Bridge Attraction via the South Stairs.
Lift (South Tower - Accessible Route)
- There is a lift for public use.
- The lift is located to the left in the South Tower Area as you enter from the East or West Walkways.
- The lift is clearly visible from the entrance.
- The lift is approximately 4m (4yd 1ft) from the exit from the West Walkway.
- The lift is a standard lift.
- A member of staff is required to operate the lift.
- The floors which are accessible by this lift are South Tower walkway level, lower level and street level for Tower Bridge Road.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 115cm (3ft 9in).
- The dimensions of the lift are 145cm x 378cm (4ft 9in x 12ft 5in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
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- The lift is available to all visitors who prefer this route.
- There is a member of staff always located in the lift to operate the controls, provide assistance and provide information about the Tower Bridge.
South Tower to Tower Bridge Road Lift
- After exiting the South Tower lift turn right on the footpath and pass the South Tower stepped exit.
- Continue ahead, following the footpath to Tower Bridge Road.
- The surface of the path is tarmac, with blue railings on the right between the footpath and the road.
- There is clear signage leading to the Engine Room.
- There is also a blue line painted on the footpath all the way to the Engine Room.
- After approximately 75m there is a path to the left which leads to the Tower Bridge - Shad Thames Lift.
- There is clear signage on Tower Bridge Road indicating where the lift is located.
- The blue line continues past the access to the lift to indicate the steps as an alternative to the lift.
Lift (Tower Bridge Road - Shad Thames)
- There is a lift for public use.
- The lift is located on Tower Bridge Road, on the south-east side of the bridge.
- The lift is a standard lift.
- The floors which are accessible by this lift are Tower Bridge Road - Shad Thames.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
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- The lift is not operated by the Tower Bridge Attraction. Therefore, if staff have been made aware that the lift is out of service, a map will be provided with details of an alternative step-free walking route to the Engine Rooms.
Step(s) (Tower Bridge Road - Shad Thames)
- There is a/are step(s) located at the south-east end of Tower Bridge.
- The step(s) is/are used to access Tower Bridge Road down to Shad Thames.
- There is/are 15+ step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Shad Thames to Engine Rooms
- After you exit the Tower Bridge Road - Shad Thames lift, turn right and follow the blue line under the bridge.
- The entrance to the Engine Rooms is immediately to the left after the bridge arch.
- There are large planters in this area.
- The Engine Rooms is approximately 20m from the lift.
- The surface of the path is stone slabs and block paving.
- For information about the Engine Rooms please click here (opens in new tab).