Access Guide
Introduction
Opening Times
- Monday 09:00 - 16:30.
- Tuesday 09:00 - 16:30.
- Wednesday 10:00 - 16:30.
- Thursday 09:00 - 16:30.
- Friday 09:00 - 16:30.
- Saturday 09:00 - 12:30.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Liverpool Street.
- The nearest underground station is Bethnal Green.
- The nearest DLR station is Bethnal Green.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 390cm x 480cm (12ft 10in x 15ft 9in).
- On street Blue Badge parking is located adjacent to the venue on Rushmead.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 280cm x 480cm (9ft 2in x 15ft 9in).
- Standard marked parking bays are located adjacent to the venue on Rushmead.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
Counter (Customer Support)
- The counter is 20m (21yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- The prescription box is at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 65cm (2ft 2in).
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- Lighting levels are moderate to good.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are good.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.