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Royal London Hospital Museum

St. Philip's Church, Newark Street, Tower Hamlets, London, E1 2AA

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Access Guide

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Opening Times

  • Monday Closed.
  • Tuesday 01:00 - 16:00.
  • Tuesday 10:00 - 12:30.
  • Wednesday 01:00 - 16:00.
  • Wednesday 10:00 - 12:30.
  • Thursday 01:00 - 16:00.
  • Thursday 10:00 - 12:30.
  • Friday 01:00 - 16:00.
  • Friday 10:00 - 12:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Whitechapel.
  • The nearest underground station is Whitechapel.
  • The nearest DLR station is Shadwell.

Parking

  • The venue does not have its own car park.

Access Point (Gate)

  • Access Point View
    • This information is for the access point located on Newark Street.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is permanently held open.
    • The width of the gap is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located beyond the gate.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 100cm (3ft 3in).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the venue, past the gated access point.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the main entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
  • Step(s) View
    • The step(s) is/are located in front of the main entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 6cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Information and Shop)

  • The desk is 15m (16yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.
  • Comments View
    • The museum is free for all visitors.
    • Large print and Braille information sheets about some of the exhibits are available from reception.
    • There are videos available to watch about the history of the hospital.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • We are advised that staff may be be able to give access to an accessible toilet on the same floor level in another part of the venue.
    • Please contact the venue for details.
    • Accessible toilets are available in the main Royal London Hospital buildings nearby.

Standard Toilet(s)

Additional Info

  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.