Access Guide
Location
- The venue is situated within the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
Opening Times
- Monday 08:30 - 18:30.
- Tuesday 08:30 - 18:30.
- Wednesday 08:30 - 18:30.
- Thursday 08:30 - 13:00.
- Friday 08:30 - 18:30.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The main doors open automatically.
- The door opening is 103cm (3ft 5in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left of the main entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 127cm (4ft 2in).
- There are steps to access this area / service.
- There is / are 6 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the left going up.
Reception
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
Accessible Toilet
- Accessible toilet facilities are available.
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Features and Dimensions
View
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from members of staff.
- The door opens inwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 150cm x 136cm (4ft 11in x 4ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.